- Humana (Atlanta, GA)
- …consumer experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + ... that allow for some opportunity for interpretation/deviation and/or independent discretion. The Inbound Contacts Representative 2 works in a call queue in… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- **SHIFT HOURS:** **9:00AM-5:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach...communication will require a manual process to link the call to the open case. All cases shall be… more
- Teleperformance USA (GA)
- …or more of the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months ... to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** +… more
- Ryder System (Alpharetta, GA)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Representative I will receive inbound phone ... as well as assist with service related questions. The Call Center Customer Service Representative must be able to...work an 8 hour shift, business hours for the call center is 8:00am - 8:00pm** + **3 weeks… more
- Cognizant (Atlanta, GA)
- …percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and ... is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in foodservice or… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience ... to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and… more
- Cardinal Health (Atlanta, GA)
- …timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, ... processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work… more
- Wayfair (Athens, GA)
- …of Wayfair and work to build a relationship with customers who contact us by inbound phone call , chats, and emails. Topics can range from returns, replacements, ... Service Team. This isn't just about taking another phone call - this is about empowering our customers to create...who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW INBOUND TECHNICAL SUPPORT OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential ... outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and...a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call… more
- Bank of America (Kennesaw, GA)
- …work experience preferred * Credit Assistance and collections experience * Inbound /Outbound call center experience * Banking/financial services experience ... **Skills:** + Active Listening + Attention to Detail + Client Solutions Advisory + Oral Communications + Account Management + Adaptability + Collaboration + Data Collection and Entry + Interpret Relevant Laws, Rules, and Regulations + Liquidity Management… more