- Wounded Warrior Project (San Antonio, TX)
- …warriors and family members for continuous support and engagement via inbound and outbound communications. + Connect warriors, caregivers, and family members ... enhance the information and referral database. + Adhere to call and email quality established standards set by leadership....to work with. EXPERIENCE Requirements + Two years of call center experience, or customer service experience in a… more
- Teleperformance USA (El Paso, TX)
- …questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through ... treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with… more
- Mass Markets (Dallas, TX)
- …RESPONSIBILITIES Key Responsibilities: + Make outbound sales calls and respond to inbound inquiries from interested prospects + Follow up with leads and existing ... + Escalate complex issues to the appropriate support teams + Deliver first- call resolution through effective communication and problem-solving + Stay current with… more
- US Tech Solutions (San Antonio, TX)
- …following agreed upon approval & denial management processes. (15%) 3. Handles inbound phone calls and escalations from physicians or patients regarding Prior ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience** Preferred… more
- Bank of America (Fort Worth, TX)
- …markets and assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the ... assigned shift within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call … more
- Fujifilm (College Station, TX)
- …a culture that will fuel your passion, energy, and drive-what we call Genki. Our state-of-the-art biomanufacturing facility is located in in College Station, ... regulations + Perform the coordination and monitoring of all inbound and outbound shipments, including the detailed packing and...able to work weekends, off-shifts, overtime, and a rotating on- call schedule, as required + Handle and work with… more
- Sunnova Energy International Inc. (Houston, TX)
- …The workday as a TSS may be segmented into several duties: inbound /outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. ... to resolve the customer's service issue on the first call . + A TSS researches and identifies trends in...Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish)… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage inbound and outbound customer interactions with professionalism and courtesy + ... complex issues to the appropriate team when necessary + Strive for first- call resolution through effective problem-solving + Participate in training sessions and… more
- Stark Exterminators (Dallas, TX)
- …position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions. Our ... Furthermore, your data entry skills enable you to document your interactions and call activity with each customer in our customer relations management system. In… more
- Zurich NA (Houston, TX)
- …strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues - from ... + Sends and receives faxes and e-mails, calls via telephone, and supports inbound /outbound SMS communications + Makes assessments and files claims on behalf of the… more