- Teleperformance USA (TX)
- …questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through ... treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with… more
- HD Supply (New Braunfels, TX)
- **Job Summary** Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information. Gather and ... guidelines. + Performs to monthly department standards audits including call assessments, proper account notation, updating account records with accurate… more
- ManpowerGroup (Austin, TX)
- …+ Assist with problem resolution as needed and transfer callers to other Call Center units. + Meet individual performance standards and maintain strict attendance ... and performance metrics. **What's Needed?** + Minimum of 6 months recent high-volume inbound contact center experience. + Proficiency in Microsoft Office is a plus.… more
- NCR Atleos (Frisco, TX)
- …+ Create, review and close tickets and maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow ... call tree to accurately transfer calls to the appropriate department based on the condition of the caller + Provide efficient productivity and superior quality… more
- Canon USA & Affiliates (San Antonio, TX)
- …sales needs and ensure existing service requirements are being met. + Uses inbound lead sources and qualifies opportunities within the defined territory geography. + ... to accurately reflect territory coverage, sales opportunities and customer call activity. **QUALIFICATIONS** + Excellent written, verbal, and presentation skills.… more
- EDB (Austin, TX)
- …contributors to Open Source Postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partners. Proud though we are, we are ... our sales team to oversee and exceed yearly sales goals through outbound/ inbound leads management, knowing their customer and strategically positioning the value of… more
- Covr Financial Technologies (Houston, TX)
- …Fun! JOB SUMMARY: The Sr. Application Fulfillment Specialist is responsible for inbound and outbound communication with clients who are seeking life insurance ... with increasing responsibility Minimum 2 years customer service experience, preferably call center experience Skills and Experience: + Life insurance knowledge is… more
- Sharecare (Austin, TX)
- …Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule members in the telephonic lifestyle ... data to complete the enrollment + Schedule the member for a coaching call + Document the interaction in the appropriate systems **Essential Functions:** + Engage… more
- Mass Markets (Killeen, TX)
- …Conduct phone interviews and schedule on-site interviews with candidates. + Manage inbound and outbound candidate communications. + Track applicant progress in our ... MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- MongoDB (Austin, TX)
- …MongoDB across your region + Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call + Develop ... strong sales and product knowledge + Interact with IT and business decision makers via telephone and email + Update lead and prospect activity in Salesforce to ensure effective lead management + Set qualified introductory meetings for the Sales team + Nurture… more