- Mass Markets (Killeen, TX)
- …- POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public...submissions. + Drive revenue and profitability growth within the call center. + Analyze team and individual performance to… more
- Bath Planet (San Antonio, TX)
- …include: * Schedule and confirm appointments * Hire, train and manage team of 18 Call Center Representatives * Answer inbound calls and make outbound calls * ... Call Center Manager Creating a fresh solution to...of San Antonio is looking to hire an experienced Call Center Manager to work in our office. Qualified… more
- Pearl Interactive Network (El Paso, TX)
- … call center environment. + 3 years' experience supervising or managing inbound /outbound/virtual call center. + Highly proficient utilizing Excel and other ... Microsoft products. + Working knowledge of CRM software. + PMP certification preferred. + Excellent interpersonal skills and self-sufficient. + Excellent verbal/written communication skills and excellent follow through. + Strong time management skills with the… more
- CVS Health (Austin, TX)
- …member interactions and research/case fulfillment in the system. + Works in an inbound and outbound call center environment and completes outbound phone calls ... to pass a language assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills including MS Office applications such as… more
- Molina Healthcare (Fort Worth, TX)
- …individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to ... proactively engage and collaborate with varies Internal/ External departments. * Personal responsibility and accountability by taking ownership of providing resolutions in real time or through timely follow up with the Member and/or Provider. * Supports… more
- Comcast (Dallas, TX)
- …more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + ... Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our communities. **Disclaimer:** + This information has been designed to indicate the general nature and level of work… more
- Carrington (Plano, TX)
- …the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this ... third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve… more
- Concentrix (Austin, TX)
- …As a Seasonal Customer Service Representative working from home, you will: + Provide inbound customer support using a call flow guide + Help customers complete ... Service Representative (Remote) works from home and interfaces with customers via inbound /outbound calls and/or via the Internet. This position primarily receives … more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales ... variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to...a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call… more
- ChenMed (Houston, TX)
- …Operations aids in overseeing the day-to-day operations and activities of inbound and outbound Solution Center team members. Supervision responsibilities include ... that mentors, develops and guides team members to leverage the value of every call for patient contact and issue resolution. He/She collaborates with team leaders to… more