- Fun Town RV (Fort Worth, TX)
- …CRM records, and ensuring smooth task delegation. https://youtu.be/alU6JaDk-F4 Key Responsibilities: Inbound Communication Management + Answer phone calls in a ... Priority 7 Tasks via the Task Command Center and alert users of overdue tasks. Call Routing & Support + Hot transfer calls to the appropriate party or department… more
- ADP (Dallas, TX)
- …business processes that support it. + Adhere to daily schedule and support high call volumes of inbound calls. Flexibility to maintain increase of daily phone ... plans. + Drive high levels of employee satisfaction through exceptional call quality interactions, leading to stronger employee satisfaction and client retention.… more
- PennyMac (Fort Worth, TX)
- …will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all ... to provide flexible support based on fluctuating needs and call volumes + Evaluate and process credit correction requests,...Urban Development) programs + Assist In Cross Department Overflow Call Volume: + Provide support to customer service by… more
- TEKsystems (Austin, TX)
- … inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both ... changes, explaining coverages and rate changes, etc. Skills Customer service, call center, insurance, health insurance, Customer support Top Skills Details Customer… more
- The Hartford (San Antonio, TX)
- …the Inside Sales Team in the sales acquisition process. + Build leads, accept inbound calls, assign leads, and schedule call -backs to small business owners. No ... operate nimbly, prioritize, and manage daily work activities. QUALIFICATIONS: + Call center experience preferred. + Excellent written and verbal communication… more
- TEKsystems (San Antonio, TX)
- …businesses. Key Responsibilities: + Deliver industry-leading service with prompt responses and one- call resolutions + Accurately enter inbound leads and client ... candidates (preferred) + Insurance experience (auto insurance is a plus) + Call center experience + Associate's degree or equivalent experience + Strong multitasking… more
- Travelers Insurance Company (Richardson, TX)
- …coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + ... insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound...four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product… more
- US Foods (Houston, TX)
- …PURPOSE** The Sr Coordinator, Warehouse will perform activities that support inbound , outbound, and general warehouse operations to ensure timely delivery and ... may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on...needed and your contact information. A member of our HR department will return your call within two business… more
- Mass Markets (Dallas, TX)
- …CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial ... and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process… more
- Teleperformance USA (Brownsville, TX)
- …ways to respond to varying questions, issues, and concerns.** + **Answering inbound telephone calls, chat, email & reviews in a skills-based environment where ... transactions range from call transfers to in-room work order requests, to complex...event and entertainment reservations for customers** + **Responding to inbound customer and partner digital inquiries, using methods and… more