- Paylocity (Rochester, NY)
- …The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- HRPivot (Brooklyn, NY)
- …interested in enrolling in our institution. Your duties will include: + Taking inbound calls from prospective students who are interested in learning more about our ... resulting in resolution. Job Requirements: + Bachelor's degree preferred, Associate 's degree or High School diploma required + Industry...plus + Must have experience in a professional outbound call center or admissions office with a focus on… more
- M&T Bank (Getzville, NY)
- …Services, Reages, or Extensions. + Document outcomes of all calls. + Accept inbound calls from various internal departments as well as customers; respond to ... verbal and written communication skills. **Education and Experience Preferred:** Associate 's degree. Previous experience in customer service, customer-facing, collections,… more
- Trane Technologies (Albany, NY)
- …boldly challenging what's possible for a sustainable world. We're hiring a Trane Warehouse Associate in Albany, NY to help our warehouse team operate at its best. ... movement and for customer and local transportation provider interactions + Coordinate inbound and outbound shipments and freight accurately + Stock and organize… more