- TEKsystems (Scottsdale, AZ)
- …accounts . Work primarily through proprietary systems, but receive calls through Cisco Call Center , utilize Pershing as their clearing house Qualifications: . ... those on AZ/CST Job Description: . Receives about 30-50 inbound calls daily; may occasionally need to make an...calls daily; may occasionally need to make an outbound call if further follow up is needed . Common… more
- Consumer Cellular (Scottsdale, AZ)
- …email and chat via web services. + Vast understanding of Contact Center Operations including inbound voice (tollfree networks/SIP/IVR/ACD), digital channels ... including email/chat/SMS/social/AI, reporting, workforce management, contact center reporting, and analytics, leveraging APIs and integrations across the enterprise.… more
- Insight Global (Scottsdale, AZ)
- …email and chat via web services. * Vast understanding of Contact Center Operations including inbound voice (tollfree networks/SIP/IVR/ACD), digital channels ... including email/chat/SMS/social/AI, reporting, workforce management, contact center reporting, and analytics, leveraging APIs and integrations across the enterprise.… more
- Humana (Phoenix, AZ)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Bank of America (Chandler, AZ)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II...- Must be flexible to work assigned shift within center hours of operation - Strong desire for point… more
- CenterWell (Phoenix, AZ)
- …experiences **Preferred Qualifications** + Previous work from home experience + Previous call center or patient outreach experience + Associate or bachelor's ... health first** This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations.… more
- Kelly Services (Tucson, AZ)
- …opportunities for remote Spanish Interpreters.** We are currently looking for skilled **Bilingual Call Center Interpreters** that are available to work from home ... and interpret high volume inbound calls. **Details of the position:** + Work from...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- American Express (Phoenix, AZ)
- …in this role? Commercial Servicing is hiring Customer Care Professionals for our Inbound Program Administrator Servicing Phone Teams (Tier 4). As a Customer Care ... customer care environment. **Responsibilities may include:** + Implementing Customer First Call Flow on a consistent basis, understanding and delivering on Customer… more
- Edward Jones (Chandler, AZ)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond… more
- DriveTime (Mesa, AZ)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more