- Vanguard (Scottsdale, AZ)
- …success." As a Client Representative, Senior Associate within our Brokerage & Investments Center of Excellence (COE), you will serve as a trusted resource for ... investment success, join our team of "crew" in the Center of Excellence! Hybrid Work Model: In-office (Tuesday-Thursday) and...investing and ensure our clients feel supported when they call Vanguard. In this role, you will: + Serve… more
- USAA (Phoenix, AZ)
- …products. Representatives interact with our members across multiple contact channels (ie inbound phone calls, email, chat, social media, etc.) to provide adequate ... and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. + Use available tools and resources to support members with… more
- CenterWell (Phoenix, AZ)
- …- Friday 9:00AM - 5:30PM EST.** **Preferred Qualifications** + Experience in healthcare + Call center experience PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR ... National Healthcareer Association (NHA) + Experience as a Pharmacy Technician or Inbound and/or outbound phone experience + Ability to manage multiple or competing… more
- USAA (Phoenix, AZ)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... products. You will interact with our members across multiple contact channels (ie inbound phone calls, email, chat, social media, etc.) to provide adequate coverage… more
- Wells Fargo (Chandler, AZ)
- …experience, education **Desired Qualifications:** + Previous experience handling calls from both inbound and outbound call queues + Knowledge and understanding ... Qualifications:** + 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the… more
- Bank of America (Phoenix, AZ)
- …fraud related client requests by answering calls, chats, or emails in an inbound contact center . Key responsibilities include working in an environment that ... analysis + Reads frequent updates and learning materials, often while on the call , and implements into conversations with speed and accuracy + Complies with industry… more
- ADP (Tempe, AZ)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of… more
- Charles Schwab (Phoenix, AZ)
- …their firm and meet their goals. RIAs and their clients are at the center of everything we do. Our Senior Enhanced Specialists build trust and inspire confidence ... + Assist with advisor needs through a mix of inbound calls, outbound calls, and e-mail related to all...have a disability and require reasonable accommodations in the application process, contact Human Resources at ###@schwab.com or call … more
- Cardinal Health (Phoenix, AZ)
- …about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent ... with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient… more
- CAI (Phoenix, AZ)
- …variety of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics + Manage a high volume of inbound and ... outbound calls with efficiency and courtesy + Maintain detailed records of interactions, transactions, and comments + Collaborate with Provider Relations and Contracts teams to ensure seamless service + Contribute to team efforts by accomplishing related… more