- Synchrony (Phoenix, AZ)
- …supporting our employees is truly unlocking the power in people at Synchrony. On our Call Center team you'll ensure our customers are successful along the way, ... match. What you'll do as a Customer Service Representative? You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your… more
- American Express (Phoenix, AZ)
- …in this role?** Commercial Servicing is hiring Customer Care Professionals for our Inbound Program Administrator Servicing Phone Teams (Tier 4). As a Customer Care ... customer care environment. **Responsibilities may include:** + Implementing Customer First Call Flow on a consistent basis, understanding and delivering on Customer… more
- DriveTime (Mesa, AZ)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more
- Datavant (Phoenix, AZ)
- …medical record coding or a related field, preferred + Prior outbound/sales/collections/ call center experience preferred + Understanding of medical terminology ... for healthcare. **You will:** + Participate in outbound and inbound calling campaigns + Retrieves charts from electronic medical...send to other parties for coding + Log all call transactions into the designated computer software system(s) +… more
- Robert Half Technology (Phoenix, AZ)
- …+ Strong customer service skills, including clear verbal and written communication. + Call center or customer service experience preferred. + Proven ability to ... Responsibilities + Provide timely and professional customer service to inbound calls in an automated call delivery...service to inbound calls in an automated call delivery environment. + Manage multiple requests, including phone… more
- USAA (Phoenix, AZ)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... products. You will interact with our members across multiple contact channels (ie inbound phone calls, email, chat, social media, etc.) to provide adequate coverage… more
- Deloitte (Gilbert, AZ)
- …identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
- Comerica (Phoenix, AZ)
- …and coordination of error-free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ ... Treasury Management customers that are either assigned to the Relationship Center or Relationship Specialist portfolios. Their primary responsibility is to respond… more
- USAA (Phoenix, AZ)
- …products. Representatives interact with our members across multiple contact channels (ie inbound phone calls, email, chat, social media, etc.) to provide adequate ... and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. + Use available tools and resources to support members with… more
- ISC2 (Phoenix, AZ)
- …of experience in an inbound /outbound sales commission role in a corporate call center or professional environment + Must have previously carried quotas of ... knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve… more
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