- Robert Half Office Team (Chardon, OH)
- …customer service. Requirements * Previous experience in customer service, preferably in a call center environment. * Proficiency in order entry and managing ... entries accurately, ensuring timely delivery and customer satisfaction. * Handle inbound and outbound calls, providing clear and detail-oriented communication at all… more
- Sharecare (Columbus, OH)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a… more
- Sharecare (Columbus, OH)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a… more
- Sharecare (Columbus, OH)
- …Functions:** Participating in the following types of telephonic calls: + Engagement ( inbound and outbound)- contacting eligible participants to inform them of the ... offering and enroll them in the program + Coaching ( inbound and outbound)- providing individualized behavior change coaching to...enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center ... losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role… more
- CVS Health (Columbus, OH)
- …service role. Our focus is on advocating for the member. We do not have traditional call center metrics such as average handle time as we want our Advocates to ... embedded customer-dedicated service and clinical pods allow maximization of inbound and outbound touchpoints to solve members' needs and...retain in a complex environment - 1 year of call center experience in a fast-paced environment… more
- Lumen (Columbus, OH)
- …years' experience in a role with significant efficiency, volume, and quality demands Call Center or Inside Sales experience highly desired. Being comfortable on ... phones, performing research on companies before calling in Ability to work with call center enablement tools, including auto dialers, predictive dialers, call… more
- OhioHealth (Dublin, OH)
- …experience in a Medical Office setting or 1-2 years previous experience in a Call Center or 1-2 years previous experience in Collections **Work Shift:** Day ... patients, families, visitors and OhioHealth physicians and associates Accept inbound calls within a specific response-to- call timeframe...**Scheduled Weekly Hours :** 40 **Department** Patient Contact Center Join us! if your passion is to work… more
- UGI Corporation (Cleveland, OH)
- …modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our ... Key Characteristics: + Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience.… more
- CVS Health (Cleveland, OH)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent ... via field programs including, face to face appointments, retail, provider, center of influence development and referrals programs. + Acquisition and conversion… more