- Deloitte (Cleveland, OH)
- …identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
- Robert Half Office Team (Westerville, OH)
- …enhance service delivery. Requirements * Minimum of 2 years of experience in a call center or customer service role. * Familiarity with medical terminology and ... Knowledge of CPT codes and patient billing procedures. * Ability to manage inbound calls and assist customers with account inquiries. * Strong problem-solving skills… more
- Actalent (Cleveland, OH)
- …required by state. + Basic computer skills. + Strong computer skills and call center experience. + Nationally Certified Technician and registered pharmacy ... to a Pharmacist for interpretation or processing direction. + Assist with inbound and/or outbound patient or physician calls. Essential Skills + High School… more
- KeyBank (Brooklyn, OH)
- …issues and resolution + Act as liaison for our clients to provide first call resolution by coordinating and following up with other departments or lines of business ... compliance, quality, and sales client contact strategy + Develop a strong " center of influence" strategy that leverages partnerships with the Retail Bank. +… more
- Owens & Minor (Valley View, OH)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone-system. **PHYSICAL DEMANDS** ... + Act as first point of contact to patients arriving in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new and… more
- Robert Half Office Team (Wooster, OH)
- …service delivery. Requirements * Proven experience in customer service, preferably within a call center or dispatch environment. * Strong technical aptitude and ... information in the system. * Provide superior customer service by addressing inbound calls, resolving inquiries, and maintaining a high level of professionalism. *… more
- EDB (Columbus, OH)
- …contributors to Open Source Postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partners. Proud though we are, we are ... team to oversee and exceed yearly sales goals through outbound/ inbound leads management, knowing their customer and strategically positioning...of people and ideas. These values remain at the center of our culture and are key to our… more