- Advancial (Irving, TX)
- …communication skills. + Assist with inbound telephone calls from the Member Service Center call queue when volume is high. **The salary range for this ... to assist members or resolve issues and assist with inbound calls when needed. Originate loan applications over the...This includes special programs assigned to the Member Development Center . Responsible for meeting calls goals from all campaign… more
- Mass Markets (Dallas, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Responsibilities: + Make outbound sales calls and respond to inbound inquiries from interested prospects + Follow up with...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Elevance Health (Houston, TX)
- …route mapping + Familiarity with Microsoft Word + Tech savvy + Call center experience, primarily outbound with some inbound calls For candidates working in ... the right time. + Provide support to providers by answering emails and inbound call transfers. + Support the transition of care process. + Assist providers and… more
- Molina Healthcare (Austin, TX)
- …Required Qualifications * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound /outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and… more
- NCR Atleos (Frisco, TX)
- …XP Operating Systems **Qualifications** + Minimum 2 years of customer service or call center experience, preferably in a technical support environment + ... information clearly to both technical and non-technical audiences + Handle escalated inbound calls and assist in de-escalation and resolution + Support and coach… more
- Vistra (Irving, TX)
- …support to prospective and existing customers. This position doesn't fit in the standard " Call Center Agent" box. In this role you'll serve as a "Generalist" ... taking a multitude of varying types of inbound calls daily. Your core responsibility will be to diagnose the problem, manage the resolution process to include… more
- Concentrix (Austin, TX)
- …GED required, BA preferred + Minimum of 1 to 3 Years of experience in Call Center Customer Service, Technical Support, Office Administrative and Social Media + ... internal partners via chat, email, tickets, in person and during inbound /outbound phone calls **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and genuine… more
- Conduent (TX)
- …and technologies. + A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at least 18 ... You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Listen actively...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- PenFed Credit Union (Irving, TX)
- …servicing functions while maintaining confidentially of member information. This is a fast-paced call center environment, so the candidate will be expected to ... as needed or required. + Maintain availability to answer inbound calls from members regarding mortgage servicing issues while...timely manner. + Ability to work in a phone queue/ call center environment. + Ability to effectively… more
- PenFed Credit Union (San Antonio, TX)
- …mortgage, insurance, and related services. + Build and launch a best-in-class AI-first call center to receive, nurture, and route PenFed Home customers to ... for launching and operationalizing our end-to-end PenFed Home Contact Center Experience Platform. The platform integrates real estate brokerage, mortgage,… more