- GAP Solutions Inc (Austin, TX)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... + **Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of similar complexity.** + **Demonstrated… more
- Pearson (Austin, TX)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... is preferred, but not required. Basic Purpose and Objectives Provide exceptional inbound and outbound general and technical support to internal customers by… more
- Conduent (San Antonio, TX)
- …part of a culture where individuality is noticed and valued every day. **Fraud Call Center Representative - Onsite in San Antonio, TX** **Address: 2822 General ... You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Provide outstanding...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- Conduent (San Antonio, TX)
- …and be part of a culture where individuality is noticed and valued every day. ** Call Center Representative - Onsite in San Antonio, TX** **Address: 2822 General ... You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Access cardholder...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- Cinemark (Frisco, TX)
- …management Requirements: + One year of customer service experience in a fast-paced call center environment preferable + Strong conflict resolution skills and ... A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety...+ Must be available to work schedules during the call center hours of operation, including nights,… more
- Guidehouse (San Antonio, TX)
- …Program for eligibility, finalization of energy applications and resultant payments, inbound and outbound support for applicants and program participants via phone ... of staff + Review, analyze, and report metrics to understand call volume, call disposition, average handle time, etc. and recommend enhancements to metrics… more
- Teleperformance USA (TX)
- …the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all ... aspects of client needs and requirements according to policies and procedures** **This position is 100% work at home.** **Your Responsibilities** + **Ensures daily performance metrics are being met or exceeded, ie, quality, service** **level** **and schedule… more
- Teleperformance USA (Mcallen, TX)
- …sky is the limit!** **Purpose** **Develop, implement, assess and improve day-to-day operations of inbound call centers in order to meet and exceed all aspects of ... client needs and requirements according to policies and procedures** **This position is 100% onsite in McAllen, Texas. Work at home is not available for this position.** **Your Responsibilities** + **Ensures daily performance metrics are being met or exceeded,… more
- EchoStar (El Paso, TX)
- …products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **Job Duties and Responsibilities** ... **What You'll Do:** + Position and sell products/services to new and existing customers + Assess customer needs and offer the best solution + Bounce back from challenging calls and stay focused on long-term goals + Manage time effectively while engaging with… more
- NTT America, Inc. (El Paso, TX)
- …Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 + All candidates ... school diploma or equivalent required **Preferred Skills:** + Experience in a call center environment + Demonstrate a service philosophy in all interactions with… more