- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Responsible for basic inbound call , outbound call ,...High School Diploma or GED + 1-2 years of Call center experience; 1-2 years of customer ... creates and submits on behalf of customer. + Supports inbound calling, outbound calling, web chat and paper mail...customer. All cases shall be logged into a web-based agent desktop application. + Completes accurate account research for… more
- Sharecare (Austin, TX)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... in the following types of telephonic calls: + Engagement ( inbound and outbound)- contacting eligible participants to inform them...enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with… more
- CVS Health (Houston, TX)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field ... agent productivity, build strong brand ambassadors in local markets,...field programs including, face to face appointments, retail, provider, center of influence development and referrals programs. + Acquisition… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound /outbound phone production, TSS agent mentoring and… more
- Teleperformance USA (El Paso, TX)
- …operating systems** + **Organization and work prioritization skills** + **6 months Call Center experience and/or sales experience, preferred** **Be Part of ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer… more
- Enverus (Houston, TX)
- …or sensitive owner calls. + Lead or support the training and onboarding of new call center agents. + Facilitate ongoing training sessions on various topics as ... clients in a timely manner. + Monitor and manage inbound client emails to ensure timely and appropriate responses....for live phone support. + Conduct regular audits of agent interactions and provide constructive feedback to support continuous… more