- Nestle (Ronkonkoma, NY)
- …Chain Operations. The Workflow Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with SWOP/EWM and ... and active participation and leadership in continuous improvement at the distribution center . This is a self-starting role with many interactions with the frontline… more
- City of New York (New York, NY)
- …phone coverage and supervision during regular and extended hours; oversee outbound and inbound call center efforts and projects; address 311 referrals ... of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for...serving in the civil service title of Principal Administrative Associate will be considered. To Apply To apply click… more
- Healthfirst (NY)
- …degree or higher from an accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities ... **Duties and Responsibilities** + Handling inbound and outbound calls to and from customers...Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in… more
- Carrier (East Syracuse, NY)
- …distributor warranty administrators and distributors seeking after-market replacement components. Our Call Center is a high-volume, fast paced and metric ... escalated consumer cases. + Manage all customer interactions via inbound phone, email, and written correspondence. + Communicate with...of 3 years of customer service experience in a call center or similar high-volume setting. +… more
- Northwell Health (Melville, NY)
- …low complexity patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test ... best-in-class patient experience via phone through the Health System's centralized call center , handling lower complexity technical service/support duties and… more
- Iron Mountain (Albany, NY)
- …mentorship to project managers and art handlers alike. **RESPONSIBILITIES** + Managing the Inbound Sales phone calls, web inquiries, and voicemails for net new and ... unassigned existing clients, track all activity through Salesforce.com. + Call all leads within a 4 hour time frame to ensure we are reaching them in a timely… more
- Sedgwick (Rochester, NY)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Molina Healthcare (Albany, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for our Molina Healthcare members. Duties include, but are… more
- Rapid Response (Syracuse, NY)
- …much more as we are the voice of reassurance on the other line. While our call center never closes and CSR-s work rotating holidays and weekends, you-ll maintain ... Processes inbound /outbound calls from customers and authority agencies in a call center setting + Provides detail-oriented customer service and empathetic… more
- Dal-Tile Corporation (Bethpage, NY)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... + Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution)....Diploma or GED equivalency required. + 3+ years of call center or customer service experience. +… more
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