- Dal-Tile Corporation (Bethpage, NY)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... + Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution)....Diploma or GED equivalency required. + 3+ years of call center or customer service experience. +… more
- Healthfirst (NY)
- …not limited to KPIs, CMS/NYSOH requirements (including CMS STARS programs) and call center operations in general. + Experience navigating multiple technologies ... grammatically correct emails, communications, and presentations. + Basic understanding of call center metrics including Average Handle Time (AHT), Quality,… more
- Molina Healthcare (Buffalo, NY)
- …or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred ... safety and medication use policies). **KNOWLEDGE/SKILLS/ABILITIES** + Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet… more
- US Foods (Watertown, NY)
- …Food People! BASIC PURPOSE The Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various ... operations by preparing and processing routine forms, reports, and documents ( inbound documents, discrepancy reports, stock and damage claims, time sheets,… more
- HRPivot (Brooklyn, NY)
- …+ Industry related experience a plus + Must have experience in a professional outbound call center or admissions office with a focus on the student experience + ... interested in enrolling in our institution. Your duties will include: + Taking inbound calls from prospective students who are interested in learning more about our… more
- M&T Bank (Getzville, NY)
- … Associate 's degree. Previous experience in customer service, customer-facing, collections, call center or sales. Knowledge of M&T Bank systems. M&T ... Services, Reages, or Extensions. + Document outcomes of all calls. + Accept inbound calls from various internal departments as well as customers; respond to… more