- Zurich NA (Houston, TX)
- …travelers who find themselves facing unexpected Travel Emergencies around the world. We are an inbound call center focused on creative solutions to meet the ... is one of the world's leading providers of Travel Insurance globally. Our value-based approach to doing business, combined...streams to effectively move work forward in all areas ( call handling, email, etc.) Ability to navigate multiple systems… more
- Humana (Austin, TX)
- …and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and phone, ... this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Conduct phone interviews and schedule on-site interviews with candidates. + Manage inbound and outbound candidate communications. + Track applicant progress in our… more
- General Dynamics Information Technology (El Paso, TX)
- …a Full-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX. At GDIT, people are our differentiator. As ... root cause analysis and problem solving skills to manage inbound calls, **online chats** , **and messages** in our...**online chats** , **and messages** in our state-of-the-art contact center . In this role, a typical day will include:… more
- DriveTime (Fort Worth, TX)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more
- CVS Health (Austin, TX)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member ... + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to learn and...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma… more
- PennyMac (Carrollton, TX)
- …exceptional support to our customers through polite and informative phone interactions in an inbound high volume call center environment + Provide account ... Saturdays each month + An additional hour during peak call volume days (eg, Mondays, mid-month, end of the...cafe style dining (select locations) + Retirement benefits, life insurance , 401k match, and tuition reimbursement + Philanthropy Programs… more
- Zurich NA (Houston, TX)
- …(Read, Write, Speak) Spanish, German, French, Persian, and/or Farsi is preferred + Contact/ Call Center experience is preferred, but not exclusive + Health care ... corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a...our 24/7 multilingual team is always just a phone call away and ready to assist when our customers… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound /outbound phone production, TSS agent mentoring and assistance, and… more
- TEKsystems (Dallas, TX)
- …to lifelong learning and improvement. Skills insurance verification, prior authorization, medical insurance , Call center Top Skills Details insurance ... and its lifecycle. Care Manager's may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations,… more
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