- Deloitte (Houston, TX)
- …identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
- Owens & Minor (Austin, TX)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone-system. **PHYSICAL DEMANDS** ... + Act as first point of contact to patients arriving in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new and… more
- TIAA (Frisco, TX)
- …appropriate solutions while advocating for the organization's products and services. + Receives inbound call transfers from the NCC of clients that are at ... supervision, this job works in partnership with the organization's National Contact Center (NCC) and advisory business partners and is responsible for resolving… more
- CVS Health (Austin, TX)
- …authorization Ability to effectively train and mentor representatives on the PA team Call center , PBM, or clinical experience Strong Microsoft Office skills ... will work from CVS Caremark supported systems and take inbound calls from physicians or members regarding their pending,...Experience utilizing CAS, Novologix, Sales Force, RxClaim, and PeopleSafe. **Education** Bachelor of Pharmacy… more
- Zurich NA (Houston, TX)
- …strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues - from ... + Sends and receives faxes and e-mails, calls via telephone, and supports inbound /outbound SMS communications + Makes assessments and files claims on behalf of the… more
- ADP (El Paso, TX)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... Manager - Channel Support. This is an entry level, non- sales Hybrid role. + Are you ready to join...organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak… more