- PennyMac (Moorpark, CA)
- …well as state and federal laws The Home Retention Specialist will : + Receive inbound calls through a queue to assist customers with inquiries regarding their ... package, outstanding conditions, status on their review, trial plan, post modification or general loan servicing questions + Conduct outbound call campaigns to secure commitments for outstanding packages, missing conditions, payments, and respond to customer… more
- Robert Half Office Team (Los Angeles, CA)
- …daily administrative tasks, including scheduling appointments and organizing files. * Respond to inbound calls and emails in a timely and detail-oriented manner. ... * Perform data entry and maintain accurate records within office systems. * Act as the first point of contact for visitors, handling receptionist duties with care and efficiency. * Support team members with various office management tasks to ensure smooth… more
- Americor (Irvine, CA)
- …professionalism and empathy to help them make informed financial decisions. + Handle inbound calls efficiently while proactively reaching out to warm leads ... provided by the company to maximize client engagement. + Educate clients on the debt settlement process, clearly explaining how it works, potential risks, benefits, and alternatives, ensuring they fully understand their options. + Present and outline debt… more
- Transdev (San Francisco, CA)
- …in call center operations whenever needed, with particular emphasis on fielding inbound calls from customers, directly accepting and recording consumer feedback ... regarding our services, including complaints, answering rider questions regarding our services, providing fare and taxi account information, transacting customer payments made primarily via telephone, and providing basic information regarding eligibility for… more
- Robert Half Office Team (Santa Barbara, CA)
- …accurate records and documentation for billing and inventory purposes. * Respond to inbound calls and address customer service requests with professionalism and ... efficiency. * Collaborate with various departments to ensure timely delivery and resolution of logistics issues. * Monitor and update system data to ensure consistency and accuracy. * Implement solutions for operational challenges using ERP tools. *… more
- Revelyst (Irvine, CA)
- …office, hybrid Tuesday - Thursday. **Principal Duties and Responsibilities:** + Support inbound calls , email, and chat from Sales Representatives and Customers; ... self-manage schedule and coordinate callbacks or offline work mode in collaboration with your manager + Manage all support requests for your assigned territory within Service Level Agreements and provide overflow support for other territories when required to… more
- House of Blues (Santa Ana, CA)
- …Job Functions: . Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns ... through analysis to determine the most effective resolution. . Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations. . Refer unresolved customer grievances to designated departments… more
- House of Blues (Mountain View, CA)
- …to assist staff with day of show inquiries. WHAT THIS ROLE WILL DO + Answer inbound calls to help resolve our customer concerns through analysis to determine the ... most effective resolution. + Assist guests and staff with any questions or needs. + Manage the filing and logging of lost and found items + Support various show day projects, often times including tasks on Microsoft Word, Excel and Power point + Deliver… more
- Travelers Insurance Company (Sacramento, CA)
- …coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in both Spanish and English, in a ... in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and… more
- Datavant (Sacramento, CA)
- …by external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls . + May assist with patient walk-ins. + May assist ... high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.… more