- Mass Markets (Orlando, FL)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism, empathy, and efficiency. ... + Listen actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts and procedures to ensure compliance and consistency. + Escalate complex issues to… more
- Cintas (Fort Myers, FL)
- …High School Diploma/GED; Bachelor's Degree preferred Preferred + Experience with heavy inbound , outbound and transferring calls + 3 years' Business-to-Business ... various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account… more
- USAA (Tampa, FL)
- …request for advice from current and prospective members through various channels, including inbound and outbound phone calls , emails, faxes, and video telephony. ... Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. + Asks questions to discover key information,… more
- The Cigna Group (Lake Mary, FL)
- …+ Copy assigned Sales Representatives on relevant client communications. + Support inbound and outbound client calls with professionalism and accuracy. ... fulfillment and issue resolution. + Participate in Sales segment meetings, client calls , and Sales training sessions to remain aligned and informed. **Special… more
- American Express (Sunrise, FL)
- …for American Express. **Job Responsibilities:** + Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor ... + Resilience is needed to efficiently manage a steady stream of diverse customer calls , while balancing performance to meet a variety of metrics. + Passion for… more
- Citigroup (Jacksonville, FL)
- …responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer ... (KYC) and Anti-Money Laundering (AML) procedures for Citi's Investment and/or Banking clients. Position is responsible for providing best in class service on Banking and/or Investment inquiries, and ensuring risk is prudently managed. **Responsibilities:** +… more
- TruGreen (Tampa, FL)
- …help new and existing customers find the right lawn care maintenance plans, by receiving inbound and placing outbound calls . Every day on the job will bring new, ... exciting challenges as you generate leads and close sales, identify customer needs and provide service/product solutions, and enter accurate data while speaking with customers. **Job Requirements** + People Skills: interacting and engaging with people to help… more
- Tee-Off-Temps, Inc. (Fort Myers, FL)
- …effectively in both written and verbal communications. Responsibilities: + Field inbound communications - Answer phone calls /general email inquiries and ... route to the appropriate internal parties as needed. + Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible. + Data Entry - Assist with employee and client database information. +… more
- Percepta (Melbourne, FL)
- …customer files. + Communicate the resolution of inquiries to customers via outbound calls , based on defined inbound procedures, customer issues. + Handle ... on our client's products and services. + Place outbound calls to customers and dealers (when necessary) to understand...satisfaction. + Suggest marketing offers to customers during service calls . + Perform other duties as assigned. **What You… more
- Percepta (Melbourne, FL)
- …of customer files. + Communicate the resolution of inquiries to customers via outbound calls , based on defined inbound procedures, and customer issues. + Handle ... customer on client products and services. + Place outbound calls to customers and dealers (when necessary) to understand...satisfaction. + Suggest marketing offers to customers during service calls . **What You Bring to the Role** + A… more