- The Albany Auto Group (Miami, FL)
- …interaction contributes to high survey satisfaction scores . Key Responsibilities Handle inbound and outbound calls , emails, and internet leads with ... professionalism and accuracy. Set, confirm, and follow up on appointments for both the Sales and Service departments. Support dealership goals by actively engaging customers and promoting available Volkswagen products, services, and promotions. Maintain… more
- Mass Markets (Orlando, FL)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism, empathy, and efficiency. ... + Listen actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts and procedures to ensure compliance and consistency. + Escalate complex issues to… more
- Cintas (Fort Myers, FL)
- …High School Diploma/GED; Bachelor's Degree preferred Preferred + Experience with heavy inbound , outbound and transferring calls + 3 years' Business-to-Business ... various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account… more
- American Express (Sunrise, FL)
- …for American Express. **Job Responsibilities:** + Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor ... + Resilience is needed to efficiently manage a steady stream of diverse customer calls , while balancing performance to meet a variety of metrics. + Passion for… more
- Northwell Health (Jacksonville, FL)
- …service/support duties that may require practical or specialized knowledge. 2.Respond to inbound and outbound patient calls related to scheduling, messages to ... Description Must reside within 60 miles of Jacksonville, FL. Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with… more
- The Cigna Group (Lake Mary, FL)
- …+ Copy assigned Sales Representatives on relevant client communications. + Support inbound and outbound client calls with professionalism and accuracy. ... fulfillment and issue resolution. + Participate in Sales segment meetings, client calls , and Sales training sessions to remain aligned and informed. **Special… more
- Citigroup (Jacksonville, FL)
- …responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer ... (KYC) and Anti-Money Laundering (AML) procedures for Citi's Investment and/or Banking clients. Position is responsible for providing best in class service on Banking and/or Investment inquiries, and ensuring risk is prudently managed. **Responsibilities:** +… more
- TruGreen (Tampa, FL)
- …help new and existing customers find the right lawn care maintenance plans, by receiving inbound and placing outbound calls . Every day on the job will bring new, ... exciting challenges as you generate leads and close sales, identify customer needs and provide service/product solutions, and enter accurate data while speaking with customers. **Job Requirements** + People Skills: interacting and engaging with people to help… more
- Tee-Off-Temps, Inc. (Fort Myers, FL)
- …effectively in both written and verbal communications. Responsibilities: + Field inbound communications - Answer phone calls /general email inquiries and ... route to the appropriate internal parties as needed. + Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible. + Data Entry - Assist with employee and client database information. +… more
- Brunswick (Venice, FL)
- …and maintain the confidentiality of members' personal information. + Handle high-volume inbound and outbound communications, including phone calls and emails. + ... to the Member Experience Supervisor and assist in all activities associated with inbound and outbound customer operations for our members. They are responsible for… more