- Sharecare (Tallahassee, FL)
- …Manager, the Program Engagement Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule ... members in the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to members based on their employer-sponsored health program. Provides assistance to the program team… more
- Chadwell Supply (Tampa, FL)
- …a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and ... with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls . What you will need + Be a minimum of 18 years of age. +… more
- Cardinal Health (Tallahassee, FL)
- …to patients who need them-faster.** **_Responsibilities_** + First point of contact on inbound calls and determines needs and handles accordingly. + Creates and ... interaction using the appropriate database for the inquiry. + Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit… more
- Akumin (FL)
- …insurance billing. **Specific duties include, but are not limited to:** + Ensure inbound calls are handled timely, efficiently, and appropriately + Explain ... to problem solve and think critically while handling a large volume of calls daily. + Healthcare billing knowledge + Professional appearance and demeanor are… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls , outbound calls , email, and web chat services, as ... well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to… more
- Carrington (Jacksonville, FL)
- …customers by making outbound calls to company-sourced leads and taking inbound calls from customer inquiries, Customer Service agent transfers, and third ... party transfers. * + Guide customers to the best mortgage products available by listening to the customer needs, answering questions, and collecting all documents necessary to close a mortgage loan. + Follow up with customers to ensure we are providing a high… more
- Insight Global (Bonita Springs, FL)
- Job Description ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Handling large amounts of inbound calls in a timely manner * Following call center "script" when ... handling calls * Document and update consumer call records in database JOB COMPETENCIES: * Strong phone and verbal communication skills along with active listening… more
- The Albany Auto Group (Miami, FL)
- …and pair with sales advisor Contact customers to confirm appointments Answer inbound calls Confirm appointments and re-schedule missed appointments Purify and ... update customer changes in database. Bi-lingual a must more
- SolomonEdwards (Tallahassee, FL)
- …in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data ... entry and validation tasks. - Handle routine calls , emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with… more
- Sedgwick (Tampa, FL)
- …time (for Production)** **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Answers approximately 40 inbound calls per day in a professional and timely manner. ... trust and reinforces our client's brand values. + Responds to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate… more