- Centene Corporation (Tallahassee, FL)
- …medication-related problems. + Provides medication therapy management (MTM) services via triage of inbound calls to the MTM hotline, monitors fax line for ... prescriber responses and completion of failed faxes, supports the pharmacist for completion of Comprehensive Medication Reviews (CMRs) through pre-work up and case preparation, communicates with network pharmacies, prescribers, and beneficiaries to provide MTM… more
- Northwell Health (Jacksonville, FL)
- …as needed Schedule: Monday-Friday 9am-5pm Pay Rate: $25/hour Duties: Answering inbound calls , scheduling appts, assisting with general inquiries, medication ... renewals, relaying messages to practice Responsibilities: + Performs diversified secretarial duties including, but not limited to: + Typing various forms of correspondence + Scheduling appointments, meetings, etc. + Transmitting various documents using… more
- Robert Half Office Team (Fort Lauderdale, FL)
- …skills. Responsibilities: * Serve as the first point of contact by answering inbound calls and directing them appropriately. * Manage daily administrative tasks ... such as filing, data entry, and calendar management. * Assist with timesheet tracking and ensure timely submission and accuracy. * Handle email correspondence and maintain clear and effective communication standards. * Provide support with building permits and… more
- Brightstar Lottery (Jacksonville, FL)
- …for initial training and potential onsite requirements. **Responsibilities** + Answer inbound calls from lottery retailers regarding equipment issues, supply ... requests, and game information. + Collaborate with internal departments to resolve customer issues via call transfer or conferencing. + Diagnose and troubleshoot terminal equipment issues and take appropriate action. + Defuse escalated situations and escalate… more
- Navient (Tallahassee, FL)
- …while achieving a high-quality standard of service. + Assist in handling inbound calls related to Client Happiness Origination, demonstrating adaptability and ... a commitment to excellent service when needed. **About You:** + 2-3 years of relevant sales and or customer success experience in relationship or consultative sales + Strong communication and interpersonal skills. + Results-driven mindset with a focus on… more
- Elevance Health (Tampa, FL)
- …decisions, and determinations in a timely, accurate, and concise manner. + Monitors inbound calls and tasks by attributed care members. + Assigns patients ... to Nurse Practitioners when necessary. **Minimum Requirements:** + Requires an AS in nursing and **a minimum of 2 years of acute care clinical experience** ; or any combination of education and experience, which would provide an equivalent background. +… more
- Robert Half Office Team (North Miami, FL)
- …communicate effectively with individuals from diverse backgrounds. Responsibilities: + Answer inbound calls from individuals seeking assistance, information, or ... crisis support + Provide emotional support, active listening, and crisis de-escalation when needed + Assess caller needs and connect them with appropriate community resources and services + Maintain accurate and confidential records of all interactions in the… more
- TEKsystems (Orlando, FL)
- …a commitment to delivering exceptional service. Key Responsibilities: + Respond to inbound calls and digital inquiries from members regarding benefits, claims, ... payments, and services. + Resolving member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. + Document all interactions accurately in the system according to compliance and procedural standards. + Collaborate with… more
- ADP (Miami, FL)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. **TO SUCCEED IN THIS ROLE** : Required Qualifications + 0-1 year of client and/or service experience. + You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills… more
- Cardinal Health (Tallahassee, FL)
- …information or new information to be added to the database + Receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving ... for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub or Patient Support Service experience preferred + High… more
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