- Sedgwick (Atlanta, GA)
- …that the process is going smoothly and answers questions as needed. . Receives inbound calls to answer customer service questions, resolve minor issues, and ... jobs to contractors based on job type and location. . Places outbound calls to sell programs to customers, assigns contractors, makes customer appointments, provides… more
- CenterWell (Atlanta, GA)
- …and/or independent discretion. In this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect medication history ... and targeted quarterly campaigns. Assists Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provides counseling. Decisions… more
- Stark Exterminators (Kennesaw, GA)
- …outbound calls , you will support the administrative team by answering inbound calls for scheduling, billing, or problem resolution. Minimum Qualifications: + ... Previous customer service experience, preferred + Excellent telephone skills + Basic computer skills + Ability to pass and maintain any state regulatory agency-required licensing/certification exams + Able to pass internal technical exams + High school diploma… more
- Lincoln Financial (Atlanta, GA)
- …holders, beneficiaries, financial professionals, etc.). You will be responsible for answering inbound calls where you'll be addressing customer service inquiries ... Weeks: Virtual classroom training including live call shadowing + 1 Week: Guided calls with trainer support + Available resources: Knowledge Base, team chat groups,… more
- Actalent (Atlanta, GA)
- …+ Accurately and efficiently perform pharmacy-related data entry tasks. + Respond to inbound calls from members and providers, delivering timely decisions on ... The Pharmacy Clerk is responsible for pharmacy data entry and handling phone calls to members and providers. This role involves providing members with decisions on… more
- Lumen (Atlanta, GA)
- …multiple trouble reports and documenting all activities per defined procedures. + Answer inbound calls and/or redirect calls to proper Lumen organization ... if required, demonstrating excellent customer service skills. + Initiate internal escalations and provide follow-up. + Act as mentor to peers and lead training efforts for less experienced teammates. + Demonstrate proficiency with trouble ticketing… more
- Capital One (Alpharetta, GA)
- …calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories ... resulting in a game plan to achieve a target goal. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals. General Responsibilities: + Cultivate positive relationships with our dealerships. +… more
- Pearl Interactive Network (Atlanta, GA)
- …that makes a difference! The **Contact Center Agent** is responsible for answering inbound calls to support hurricane disaster relief needs. **Operation Hours:** ... of contact for individuals registering for disaster assistance. + Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions… more
- Robert Half Office Team (Cumming, GA)
- …* Excellent interpersonal and written communication abilities. * Proficiency in handling inbound calls with professionalism and efficiency. * Familiarity with ... support to ensure seamless daily office operations. * Handle incoming calls professionally, delivering excellent customer service and accurate information. *… more
- SolomonEdwards (Atlanta, GA)
- …in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data ... entry and validation tasks. - Handle routine calls , emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with… more