- ADP (Alpharetta, GA)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + Fluently speak, read and write both English and Spanish. + At least one year of experience in a customer service/call center environment. + You can work overtime hours during peak… more
- Robert Half Office Team (Lithonia, GA)
- …and processing expense reports. * Familiarity with receptionist duties, including answering inbound calls and facilitating office communication. * A proactive ... attitude with the ability to support various team members effectively. TalentMatch(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer… more
- Life Line Screening (Atlanta, GA)
- …success is rewarded and your career can grow. What You'll Do + Handle 35-45 inbound calls per shift from individuals interested in health screenings (no cold ... calling) + Collect health information to understand caller risks and needs + Use a consultative sales approach to recommend preventive services + Schedule screening appointments and process payments + Consistently meet or exceed sales and service goals What… more
- Highmark Health (Atlanta, GA)
- …inaccuracies. Bring trends to the attention of management. + Assist with handling inbound calls and strive to resolve customer concerns received via telephone ... or written communication. + Work independently of support, frequently utilizing resources to resolve customer inquiries. + Collaborate with Clinical Strategy, Sales/Client Management and other areas across the enterprise to respond to client questions and… more
- APTIM (Columbus, GA)
- …to office procedures. **Key Responsibilities/Accountabilities:** + Receives a variety of inbound calls from customers across the Ft. Benning installation ... regarding DMO requests for HVAC, plumbing, electrical, grounds services, building monitoring, alarm maintenance, locksmith, and appliance services. + Records caller information and the service requested to input DMOs in Maximo, GFEBS, and ArMA. + Prioritizes… more
- Ankura (GA)
- …strong personal brand and deep market-making relationships resulting in a robust flow of inbound calls and bookings + A successful track record of revenue ... generating $3 - $5 million+ annually + Strong background in financial analysis, including developing and tracking one-time cost to achieve models, synergy analysis, and reporting financial metrics to executive committees + Experience with end-to-end strategy… more
- Insight Global (Alpharetta, GA)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive… more
- Kelly Services (Alpharetta, GA)
- …**What's a typical day as a Call Center Representative?** You'll be: + Making outbound/receiving inbound calls on accounts that are up to 30 days past due. + ... Identifying root cause of customer delinquency and generating effective resolutions with negotiation skills and educating the customer + Assisting customers with inquiries, account status, and problem resolution by utilizing existing resources and applications… more
- Insight Global (Sandy Springs, GA)
- …channels. This person will act as "the first line of defense" and handle any inbound calls from their members. Their primary duties include educating members on ... their products, building relationships, cross selling loans, opening accounts, maintaining compliance, etc. * Service delivery: Commit to treating members respectfully, providing fast, accurate responses, protecting privacy, and assisting internal team members… more
- Mass Markets (GA)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Answer inbound calls and respond to customer inquiries in a professional ... manner. + Resolve customer issues efficiently while maintaining a positive attitude. + Document all interactions accurately in the CRM system. + Follow communication scripts and standard operating procedures. + Escalate complex issues to the appropriate… more