- Mass Markets (Savannah, GA)
- …+ Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls . + Coach and develop team members on service standards, processes, ... and best practices. + Monitor and improve performance metrics, KPIs, and productivity benchmarks. + Foster a culture of accountability, continuous improvement, and excellence. + Oversee workforce management, including scheduling and goal setting. + Develop… more
- Molina Healthcare (GA)
- JOB DESCRIPTION **Job Summary** Provides customer service support for inbound /outbound pharmacy calls from members, providers, and pharmacies. Contributes to ... PM MST** **Essential Job Duties** * Handles and records inbound /outbound pharmacy calls from members, providers and pharmacies in accordance with departmental… more
- Camping World (Buford, GA)
- …You'll Do:** + Oversee the management of sales activity originating from online leads, inbound phone calls , and unsold traffic with the aim of increasing ... Center + Utilize CRM system to track departmental metrics including appointments, calls , sales, and contacts. + Ensure continuous and consistent coaching aimed at… more
- Datavant (Atlanta, GA)
- …by external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls . + May assist with patient walk-ins. + May assist ... high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.… more
- Datavant (Atlanta, GA)
- …by external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls . + May assist with patient walk-ins. + May assist ... high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.… more
- Datavant (Atlanta, GA)
- …by external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls . + May assist with patient walk-ins. + May assist ... high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.… more
- Ace Hardware (Alpharetta, GA)
- …by email or telephone providing an unequaled first impression. + Answer inbound phone calls regarding billing issues, product problems, service questions ... and general customer concerns. + Make outbound calls to schedule field service appointments and inquire about seasonal maintenance requirements. + Maintain a high… more
- Bank OZK (Alpharetta, GA)
- …providing prompt, efficient and accurate service in processing transactions. + Answers inbound telephone calls , ascertaining customers' needs and/or the subject ... of their calls , and assists the customer or transfers the customer to the proper department or person for assistances as needed. + Performs transactions and other… more
- Mass Markets (Midway, GA)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls , helping to support customer service, technical support, and ... join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing the customer… more
- Molina Healthcare (Augusta, GA)
- JOB DESCRIPTION **Job Summary** Provides customer service support for inbound /outbound Medication Therapy Management (MTM) pharmacy calls from members, ... **Shift: 10-6:30 PM MST** **Essential Job Duties** * Handles and records inbound /outbound pharmacy calls with members, providers, pharmacists, pharmacies and… more