- The Hartford (NY)
- …Ability to adapt and thrive in a fast-paced environment, handling an average of 30-40 inbound calls per day + Capability to maintain all state licenses and ... terminate prior carrier relationships as applicable. + Strong ability to work both independently and as part of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload. Your Internet… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a ... monitoring and supervision may be reduced. Responsibilities + Responsible for managing inbound calls in a timely manner in a multi-bank environment + Receive and… more
- Tompkins Community Bank (Batavia, NY)
- …procedures and integration into the care center team. Responsibilities + Responsible for managing inbound calls & digital contacts in a timely manner in a ... restrictions + Coaches new team members on best practices for handling inbound calls and assists with acclimating them to Tompkins culture, policy and procedures… more
- TEKsystems (Rochester, NY)
- …for a seasonal project. In this role, you will handle high-volume inbound calls related to insurance claims, benefits, and pre-authorizations, with ... and provider inquiries with professionalism and accuracy. + Handle 70-100 inbound calls daily via autodialer, maintaining an average call time of 7 minutes.… more
- Cardinal Health (Albany, NY)
- …service and technical expertise to parties. **_Responsibilities_** + Responsible for handling inbound calls , with ability to determine needs and provide one ... call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and resolve patient/physician...software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …a response through both phone and email communications. Support Analysts will respond to inbound calls and emails and complete outreach as necessary. The Support ... + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer requests and articulate any deficiencies back to the… more
- Sedgwick (Albany, NY)
- …Two paid 15-minute breaks (morning and afternoon) **Key Responsibilities** + Answer approximately 40 inbound calls per day in a professional and timely manner + ... most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the...insurance knowledge to handle a high volume of incoming calls from existing and prospective customers. Your role is… more
- Sharecare (Albany, NY)
- …visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides ... of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while… more
- Comfort Windows (Syracuse, NY)
- …be Monday through Friday, 10:30am to 7:00pm. Responsibilities: + Answer a high volume of inbound calls each day looking to schedule a free estimate; + Discuss ... COMFORT WINDOWS & DOORS is seeking an individual to handle inbound telephone calls from Upstate New York customers considering our home improvement services. You… more
- Robert Half Office Team (Rochester, NY)
- …carriers and external clients to build and sustain positive relationships. * Respond to inbound calls and initiate outbound calls as required by business ... and policy changes within the insurance industry. * Experience handling inbound and outbound calls with attention to detail. TalentMatch(R) Robert Half is the… more