- Heritage Financial Credit Union (Central Valley, NY)
- …of work quality + Meet or exceed established performance goals + Respond to inbound member calls , addressing their needs by assisting with account placement and ... consumer loan products (excluding real estate loans) and promote and facilitating digital enrollments and adoption for all HFCU products and services. + Perform duties in compliance with federal and state regulations, as well as Credit Union policies and… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …Responsible for Foundation Assistance management + Responsible as a backup for inbound /outbound calls as required + Responsible for accurately selecting billing ... and shipping methods for incoming patient orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to provide resolution to payment related issues on accounts/orders +… more
- US Tech Solutions (New York, NY)
- …following agreed upon approval & denial management processes. (15%) 3. Handles inbound phone calls and escalations from physicians or patients regarding ... Prior Authorization (50%) 4. Establishes and maintains communication, health plan and employer group staff. (5%) 5. Maintain professional and technical knowledge of drug and disease-states for the Specialty Pharmacy programs administered within the Case Review… more
- CDPHP (Albany, NY)
- …networks, and Resource Coordination policies to maximize effectiveness. Answer provider and member inbound phone calls . Qualifications: + A minimum of two (2) ... years experience in a health insurance related discipline required. + Utilization management experience is preferred. + Knowledge of managed care, health plan benefits, and be able to carefully assess medical information. + Perform work in a fast-paced… more
- Casella Waste Systems Inc. (Halfmoon, NY)
- …via phone, fax, email and customer portals regarding their accounts\. Fields inbound phone calls and resolves inquiries\. Maintains communication with customer ... and division teams\. Demonstrates proper Excel skills\. Has 0\-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience\. **_Intermediate Level_** **:** Demonstrates competencies of all… more
- Dodge Construction Network (Albany, NY)
- …and drive demos + Generatetop-of-funnel pipeline growth by executing high-volume outbound and inbound prospecting through calls , texts, and emails, with the goal ... **_Essential Functions_** + Drive lead opportunities and develop new business via inbound and outbound phone (50/50) and utilize mass communications tools such as… more
- City of New York (New York, NY)
- …audit process by applying a standardized tool to a statistically valid sample of inbound and outbound calls be responsible for compiling the audit results, ... Yorkers. In addition, provide the resource to systematically observe and evaluate the calls , chats, and texts to NYC 988. Job Duties and Responsibilities: -… more
- Cardinal Health (Albany, NY)
- …to patients who need them-faster.** **_Responsibilities_** **_:_** + Responsible for handling inbound and outbound calls , with ability to determine needs and ... company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Demonstrate superior customer… more
- Robert Half Office Team (Liverpool, NY)
- …in customer service, preferably in a call center environment. * Proficiency in handling inbound and outbound calls . * Familiarity with order entry and electronic ... a dynamic and supportive environment. Responsibilities: * Handle incoming and outgoing calls with professionalism and efficiency. * Respond to customer inquiries and… more
- TEKsystems (Buffalo, NY)
- …data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,Call ... styles and personalities while maintaining professionalism and diplomacy during difficult calls + Handle confidential information with sensitivity and discretion in… more