- Rapid Response (Syracuse, NY)
- …and maintain high service level goals. + Versatile - Prepared and ready to handle inbound and outbound calls and alarms Who You Are: + Cool-headed and calm ... during high priority situations. + Keep accurate records - Document alarm activity, calls , and actions taken with precision and professionalism. + Support the team -… more
- National Safety Council (Syracuse, NY)
- …formats (eg, online, in-person classroom) What You'll Do: + Effectively conduct inbound customer service calls from multiple program queues meeting defined ... notes in business systems. + Respond to customer messages; place outbound calls to customers to answer general questions, complete registration or process other… more
- Catholic Health Services (Rockville Centre, NY)
- …health care is delivered. Job Details The Telephone Operator is responsible for managing inbound and outbound calls on our Avaya Switchboard, as well as ... of the Telephone Operator include: Operates console and responds to all calls promptly Operator is familiar with codes and alarms Operator is knowledgeable… more
- TEKsystems (Buffalo, NY)
- …data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,Call ... styles and personalities while maintaining professionalism and diplomacy during difficult calls * Handle confidential information with sensitivity and discretion in… more
- Robert Half Office Team (Roslyn, NY)
- …delivery. Requirements * Proven experience in customer service roles, preferably involving inbound and outbound calls . * Strong communication skills, both verbal ... and written, to effectively interact with clients and team members. * Ability to troubleshoot and resolve issues independently. * Familiarity with maintaining accurate records and documentation. * Exceptional organizational skills and attention to detail. *… more
- Robert Half Office Team (Orangeburg, NY)
- …promptly to maintain satisfaction. * Support order entry processes and handle inbound and outbound calls professionally. Requirements * High school diploma ... or equivalent; additional training in customer service or administration is advantageous. * Strong communication skills paired with a positive attitude and attention to detail. * Excellent organizational abilities and capacity to multitask effectively. *… more
- Edward Jones (Greenwich, NY)
- …**Role Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls , email, and in-person interactions. Respond to ... inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. + **Account Management:** Aptitude to learn and understand the financial… more
- Iron Mountain (Albany, NY)
- …shipping projects by Air, Sea and Land internationally. **RESPONSIBILITIES** + Managing the Inbound Sales phone calls , web inquiries, and voicemails for net new ... and unassigned existing clients for International Shipping requests, and extending proper communication within 3 hour time frame to customer + Support International Shipping Coordinators as needed with estimates and transactional activity + Utilize tariffs,… more
- Snap Inc. (New York, NY)
- …in trial appearances as a Records Custodian on behalf of Snap + Handle inbound and outbound calls from law enforcement, providing helpful and empathetic support ... within policy guidelines + Create and deliver internal training materials + Serve as a partner and subject-matter expert for our vendor teams + Collaborate with in-house counsel on escalations + Model leadership behaviors and serve as an active mentor for… more
- Robert Half Office Team (Rochester, NY)
- …by internal and external clients, ensuring timely and accurate solutions. * Handle inbound and outbound calls to address inquiries, troubleshoot concerns, and ... maintain high client satisfaction. * Maintain detailed records of all communications and interactions with clients, carriers, and internal teams. * Collaborate with insurance carriers, external clients, and internal departments to foster positive relationships… more