- City of New York (New York, NY)
- …courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate communication of DEP ... policies and procedures for quality assurance and coaching purposes; answer calls directly and via staff escalation to resolve all customer water and sewer related… more
- DePaula Chevrolet, Inc (Albany, NY)
- …Required hours are Monday-Thursday, 8am-5pm, with rotating Friday/Saturdays. NO PHONE CALLS PLEASE Responsibilities: + Handle all inbound phone appointments ... and inquiries + Make outbound calls to inform customers of vehicle upgrade options + Work with internet leads to set a proper appointment + Follow-up with customers to improve customer experience Requirements: + Excellent verbal and written communication… more
- Vontier (Albany, NY)
- …key activities/updates and sales forecasts. + Source new and existing sales opportunities thru inbound lead follow up and outbound cold calls and working closely ... with distribution partners. + Perform effective online and in-person demos to prospects. + Communicate regularly with key stakeholders, both internally and externally. + Collaborate with marketing to develop sales tools and marketing materials in collaboration… more
- Bank of America (Utica, NY)
- …**Job Description:** This job is responsible for resolving routine client requests through calls , chats, or emails in an inbound contact center environment. Key ... upon work schedule + Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays + Communicates… more
- Suburban Propane (Penn Yan, NY)
- …you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, ... accurate customer records. **Responsibilities** * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times *… more
- Butler America (East Syracuse, NY)
- …our customers (take Orders) via telephone and written communications. + The calls are from mostly existing customers / equipment distributors seeking to Order ... to distributors and sales managers * Manage all account interactions via inbound phone * Communicate with Distribution, including Service Managers and Parts counter… more
- M&T Bank (Amherst, NY)
- …as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events related to digital and card exclusions and ... departments for information required regarding investigations or disputes; may require outbound calls as well as email communications. Works to mitigate fraud loss… more
- Suburban Propane (Holland Patent, NY)
- …you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, ... accurate customer records. **Responsibilities** * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times *… more
- KPH Healthcare Services, Inc. (Oneonta, NY)
- …hazardous medications and/or refrigerated medication + Answer, resolve and triage inbound inquiries + Apply observations and recommendations to operational issues, ... ensure member satisfaction + Customer service coverage for incoming calls , and making outbound calls to set up customer deliveries + Responsible for completing… more
- University of Rochester (Rochester, NY)
- …the entire University and its affiliates. Responds to and manages high-volume inbound inquiries via phone, email, web, and electronic interfaces. Troubleshoots and ... FAO: OP345224 Job Description **ESSENTIAL FUNCTIONS** + Responds to service calls and requests by answering telephone, e-mail, and web-based, including social… more