- Highland Hospital (Rochester, NY)
- …Of Surgery **Job Description:** Responsible for efficient and timely servicing of all inbound and outbound patient and provider phone calls in the Department ... messages in response to inquiries. Schedules appointments accurately and triages calls to appropriate staff. He/she follows established center policies and… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …respect, compassion, and without judgement. Essential Functions + Answers incoming calls and independently handles the appointment setting process by assisting the ... their Health Center visit. + Provides information to shared service inbound customer inquiries regarding medical services offered in additional, regional locations.… more
- Aerotek (Montgomery, NY)
- …delivery and shipment creation from the logistics department. + Take incoming calls from drivers or customers regarding delivery exceptions. + Coordinate and assist ... personnel, customer care, sales consultants, vendors, and more. + Schedule inbound and outbound appointments. + Manage facility inventory including receipt and… more
- City of New York (New York, NY)
- …the Veteran transitions out of the shelter system, the Aftercare Specialist receives inbound , unscheduled requests for assistance from any of the Veterans whom DVS ... Veterans and Military Families through critical time intervention outreach phone calls and emails. - Follow established aftercare protocol, contacting Veterans to… more
- Carrier (East Syracuse, NY)
- …+ Handle escalated consumer cases. + Manage all customer interactions via inbound phone, email, and written correspondence. + Communicate with Distribution including ... Qualifications** + Associate's degree. + Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer. +… more
- Merck (Albany, NY)
- …are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** Domestic **VISA Sponsorship:** No ... **Hazardous Material(s):** n/a **Required Skills:** Account Management, Adaptability, Hiring, Inbound Phone Sales, Industry Knowledge, Insurance, Interpersonal Relationships, Lead… more
- Merck (Albany, NY)
- …are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** ... Experience Design, Customer Experience Management, Customer Service, Data Analysis, Inbound Phone Sales, Lead Generation, Market Analytics, Product Knowledge, Sales… more
- University of Rochester (Rochester, NY)
- …responses to customer inquiries by telephone, email or website, or inbound /outbound service center, consistent with service and quality standards. Processes customer ... promptly and accurately for accounting. Enters customer data information. Performs radio calls to assist with customer concerns. + Provides clear lines of… more
- Forward Air (Jamaica, NY)
- …and email communication. Core Duties & Responsibilities: + Answer incoming customer calls and provide detail information + Notify customers daily of freight ... and policy manual + Perform daily audits on all outbound shipments + Arrive inbound manifest and close out outbound manifest in the AS400 + Consistently monitor… more
- Electronic Environments (New York, NY)
- …etc.). + Ensure proper s ervice onboarding of completed projects. + Assist with inbound & outbound Service Desk tasks as needed during periods of peak demand. + ... Make r egular phones calls to: + VIP clients after a "break-fix" Service engagement. + Check in with new client at 3-month, 6-month, 1 year mark. + Check in with VIP… more