- Robert Half Accountemps (Schenectady, NY)
- …Key Responsibilities: + Provide customer service support via phone and email ( inbound and outbound). + Respond to client inquiries, including sending weekly EFT ... Enter and update accounts receivable transactions and adjustments. + Make collection calls and prepare collection letters for past-due accounts. + Assist in… more
- Monroe Community College (Rochester, NY)
- …data into the Customer Relationship Management (CRM) system. + Answer incoming telephone calls and other forms of inbound communication, and respond to questions ... from prospective students (applicants), various college departments, and personnel to clarify information regarding Admissions files. + Provide support to the front desk area and all office visitors, including prospective students, families, and other college… more
- SUNY Upstate Medical University (Syracuse, NY)
- …staff regarding requirement for insurance plan to complete prior authorization. Answers inbound inquires related to prior authorizations and assists billing group on ... insurance claims. Completes outbound calls to payors and clinics to assist with prior authorizations. + Verifies insurance coverage related to prior authorizations… more
- US Tech Solutions (East Syracuse, NY)
- …locating local service providers. * Manage all customer interactions via inbound /outbound phone, email, and written correspondence. * Assist consumers with ... tools (Salesforce experience preferred) * Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer *… more
- ADP (New York, NY)
- …+ Travels to different geographic areas to participate in joint end user calls as the ADP channel sales liaison. + Report market information regarding competitors' ... periodic reviews with focus on activity Standards and referral activity ( inbound /outbound lead flow), partner updates and campaigns + Communication: Provide progress… more
- Citigroup (New York, NY)
- …to sales people and client segments. **Responsibilities:** + Answer, route, or handle inbound sale leads efficiently and with a high level of client satisfaction + ... Evaluate and select appropriate solution to complete a task such as follow-up calls to clients, regulatory disclosure support, and channel reporting needs + Utilize… more
- NYSERDA (Albany, NY)
- …ensure successful execution of day-to-day operations. This may include answering inbound inquiries, both phone and email, to general phone numbers/email addresses, ... senior staff, requiring interaction with both internal/external staff + Arranging conference calls and scheduling meetings + Assist with Teams and WebEx virtual… more