- SolomonEdwards (Albany, NY)
- …in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data ... entry and validation tasks. - Handle routine calls , emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with… more
- Robert Half Office Team (Rochester, NY)
- …or department. * Manage a multi-line phone system, including answering and transferring calls efficiently. * Handle inbound calls with care, addressing ... inquiries or redirecting as necessary. * Maintain a clean and organized reception area to create a welcoming atmosphere. * Assist with general administrative tasks, such as sorting mail and scheduling appointments. * Provide accurate information to callers and… more
- Robert Half Accountemps (East Syracuse, NY)
- …handling accounts payable and accounts receivable processes. * Ability to handle inbound calls professionally and resolve inquiries effectively. Robert Half is ... documentation for reports. * Manage accounts receivable by making follow-up calls , generating financial reports, and updating records in accounting software. *… more
- Cardinal Health (Albany, NY)
- …support program + Process enrollments via fax, phone, and electronically as needed. + Receive inbound calls and make outbound calls as needed. + Track key ... patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders. + Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions. + Provide… more
- Power-Flo Technologies (Auburn, NY)
- …and emails to potential customers to pitch our products and services. + Field inbound calls from prospective customers answering any questions. + Gain product ... and service knowledge and stay up to date with our offers. + Research potential customers. + Vet potential customers through a sales funnel. + Track the contact list and maintain customer records. + Take detailed call notes and record feedback. + Follow sales… more
- M&T Bank (Getzville, NY)
- …Credit, Credit Cards and overdrawn Deposit Accounts. + Interact with customers via outbound calls , inbound calls and email correspondence. + Collaborate with ... direct management, business customers, sales and branch reps, and relationship managers to determine appropriate solutions which can include a recommendation for non-accrual and charge-off. + Initiate direct contact with business customers and all guarantors… more
- Robert Half Office Team (Melville, NY)
- …customer service and address inquiries. * Perform general office duties, including answering inbound calls and administrative tasks. * Create and update records ... for office buildings to maintain operational efficiency. * Attend meetings and conference calls as needed, taking detailed and accurate minutes. * Draft and send… more
- Robert Half Office Team (Sleepy Hollow, NY)
- …duties, ensuring tasks are completed promptly and accurately. * Handle inbound calls , providing courteous assistance and directing inquiries appropriately. ... experience in administrative support or assistance roles. * Proficiency in answering calls and managing phone systems professionally. * Strong data entry skills with… more
- Northwell Health (Great Neck, NY)
- …department policies while ensuring positive customer experience; handles correspondence to patients ( inbound calls , chats, emails) and makes outbound calls ... to prescribers and patients, as needed. + Follows policies and procedures and other reference materials to assist in answering various general inquires and issues; complies with Food and Drug Administration mandates and self imposed manufacturer restrictions… more
- Northwell Health (Great Neck, NY)
- …department policies while ensuring positive customer experience; handles correspondence to patients ( inbound calls , chats, emails) and makes outbound calls ... to prescribers and patients, as needed. + Follows policies and procedures and other reference materials to assist in answering various general inquires and issues; complies with Food and Drug Administration mandates and self-imposed manufacturer restrictions… more