- New York State Civil Service (Schenectady, NY)
- …Representative 2, duties may include, but are not limited to the following:* Answer inbound calls from taxpayers and select state agencies in a timely and ... to them.* Research needed information using available and provided resources.* Route calls to other team members and/or specified departments whenever needed.* Make… more
- Pearl Interactive Network (Albany, NY)
- …that makes a difference! The **Contact Center Agent** is responsible for answering inbound calls to support hurricane disaster relief needs. **Operation Hours:** ... of contact for individuals registering for disaster assistance. + Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions… more
- HRPivot (Brooklyn, NY)
- …interested in enrolling in our institution. Your duties will include: + Taking inbound calls from prospective students who are interested in learning more ... about our programs and services. + Making outbound calls to follow up with prospective students who have expressed interest in our institution. + Providing detailed… more
- Robert Half Office Team (Albany, NY)
- …with office functions. * Strong communication skills, including the ability to handle inbound calls effectively. * Experience in clerical tasks such as scanning ... Responsibilities: * Handle incoming and outgoing communications, including answering phone calls and delivering messages accurately. * Perform data entry tasks and… more
- Sharecare (Albany, NY)
- …Manager, the Program Engagement Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule ... members in the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to members based on their employer-sponsored health program. Provides assistance to the program team… more
- KeyBank (Amherst, NY)
- …impact we can have on their day, personally, professionally, and financially. + Receiving inbound calls from consumer clients in fast paced environment (in some ... cases, taking back-to-back calls ) + Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help… more
- IQVIA (New York, NY)
- …including outbound calls to enhance product knowledge and use with key customers, inbound calls to aid in the client resource allocation to meet the needs ... of key offices, educate via Zoom, and or live face to face within the lung cancer key stakeholder community to promote the proper use of the oncology portfolio. The Hybrid Sales Specialist will have responsibilities in a variety of Sales, Customer Service, and… more
- Citigroup (New York, NY)
- …sales plans to target Book of Business customers + Deliver client services/outbound calls / inbound calls to acquire new relationships and deepen existing ... relationships through the cross-sell of relevant products and services while delivering remarkable client experience + Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing… more
- Casella Waste Systems Inc. (Rochester, NY)
- …outstanding service to our customers by responding to a high level of inbound customer calls , inquiriesandrequests which may require research and investigation ... \- $24\.50 depending on experience\.** ## Key Responsibilities + Answers or places calls to customers to learn about and/or address their needs, concerns, or other… more
- Wilson Language Training (Albany, NY)
- …generating sales opportunities and building relationships with customers. They primarily handle inbound and outbound calls , emails, and other communications to ... geographic territory. + Identify and qualify leads through various channels, including phone calls and emails, to both new and existing customers. + Respond promptly… more