- Aspen Dental (Albany, NY)
- …to book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns ... required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred + Desire to… more
- Northwell Health (Great Neck, NY)
- …department policies while ensuring positive customer experience; handles correspondence to patients ( inbound calls , chats, emails) and makes outbound calls ... to prescribers and patients, as needed. + Follows policies and procedures and other reference materials to assist in answering various general inquires and issues; complies with Food and Drug Administration mandates and self-imposed manufacturer restrictions… more
- Northwell Health (Great Neck, NY)
- …department policies while ensuring positive customer experience; handles correspondence to patients ( inbound calls , chats, emails) and makes outbound calls ... to prescribers and patients, as needed. + Follows policies and procedures and other reference materials to assist in answering various general inquires and issues; complies with Food and Drug Administration mandates and self imposed manufacturer restrictions… more
- Sharecare (Albany, NY)
- …Manager, the Program Engagement Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule ... members in the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to members based on their employer-sponsored health program. Provides assistance to the program team… more
- Graybar (Albany, NY)
- …customer issues + Take an active role in selling Graybar goods and services on inbound calls + Provide support on product selection and application + Coordinate ... experience is top notch in quality + Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on… more
- ARAMARK (Bronx, NY)
- …Customer Service Description: **Job Description** The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the ... variety of duties related to dispatch and scheduling + Responsible for receiving calls for service; prioritizes and coordinates the service requests + Works closely… more
- Cardinal Health (Albany, NY)
- …to patients who need them-faster.** **_Responsibilities_** + First point of contact on inbound calls and determines needs and handles accordingly. + Creates and ... interaction using the appropriate database for the inquiry. + Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls , outbound calls , email, and web chat services, as ... well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to… more
- Robert Half Office Team (Oneida, NY)
- …Outlook to manage emails, schedules, and communication tasks. * Respond to inbound calls and inquiries, providing accurate information and resolving issues. ... problem-solving abilities and adaptability. * Previous experience answering inquiries and calls in an environment that requires attention to detail. TalentMatch(R)… more
- Robert Half Office Team (New York, NY)
- …administrative support or a similar role. * Strong proficiency in answering and managing inbound calls . * Excellent data entry skills with attention to detail. * ... office environment, we encourage you to apply. Responsibilities: * Manage incoming calls , providing attentive and courteous assistance to callers. * Perform accurate… more
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