- Robert Half Office Team (New York, NY)
- …welcome. * Manage a multi-line phone system, including answering and directing inbound calls efficiently. * Handle administrative tasks such as scheduling, ... correspondence, and record-keeping. * Maintain a clean and organized reception area, projecting a detail-oriented company image. * Collaborate with team members to ensure seamless communication and operations. * Provide backup coverage for other reception… more
- Robert Half Office Team (Rochester, NY)
- …with colleagues to maintain high standards of service. Responsibilities: * Respond to inbound calls from participants and employees, providing clear and thorough ... assistance. * Assist client plan administrators with inquiries, ensuring accurate information is shared. * Educate customers about S125 products, policies, procedures, and relevant guidelines. * Escalate complex issues or documentation needs to appropriate… more
- Rapid Response (Syracuse, NY)
- …your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from ... our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the… more
- CIBC (New York, NY)
- …40 **Skills** Bank Products, Call Center, Client Service, Communication, Financial Products, Inbound Calls , Work Collaboratively At CIBC, we are in business ... to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a… more
- House of Blues (Corfu, NY)
- …Job Functions: . Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns ... through analysis to determine the most effective resolution. . Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations. . Refer unresolved customer grievances to designated departments… more
- Ankura (New York, NY)
- …the relevant law firms, investment banks, corporates etc. resulting in a robust flow of inbound calls and bookings . An undergraduate degree from a top academic ... institution; advanced degree(s) and applicable professional certification(s) are preferred . Expertise in defining, influencing, and driving change at executive levels and across the broader community of stakeholders . Exceptional negotiation skills with… more
- Robert Half Office Team (New Hyde Park, NY)
- …with home health operations and processes. * Strong ability to answer inbound calls professionally and manage communication effectively. * Proficiency in ... managing calendars and scheduling appointments. * Excellent organizational skills with attention to detail. * Ability to multitask and work collaboratively with diverse teams. * Knowledge of insurance documentation and credentialing processes is preferred.… more
- Paychex (Rochester, NY)
- …Service - Required + Willingness To Learn - Required + Prioritization - Required + Inbound Calls - Required Compensation In the spirit of pay transparency, we ... are excited to share that the starting base pay range for this position is $24.23 - $26.66 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you… more
- Robert Half Office Team (New York, NY)
- …office operations, including managing schedules and maintaining records. * Handle inbound calls professionally, offering assistance and addressing inquiries ... promptly. * Perform accurate data entry tasks to maintain organized and up-to-date information. * Assist students with financial aid processes, offering guidance and ensuring compliance with institutional policies. * Collaborate with colleagues to support… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …be assigned at any time with or without notice. Primary Responsibilities + Handle inbound calls from members, medical providers, and others. + Adjust claims ... accurately, if needed. + Listen to and address customer needs and concerns empathetically. + Answer questions about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate… more