- Casella Waste Systems Inc. (Rochester, NY)
- …outstanding service to our customers by responding to a high level of inbound customer calls , inquiriesandrequests which may require research and investigation ... \- $24\.50 depending on experience\.** ## Key Responsibilities + Answers or places calls to customers to learn about and/or address their needs, concerns, or other… more
- M&T Bank (Williamsville, NY)
- …requests across business lines. Offers basic sales solutions for customer needs on inbound and/or outbound calls and refers complex customer needs to the ... of the Bank by providing an outstanding experience for inbound and outbound customer interactions. Responds to incoming requests...video capabilities to best meet client needs. + Complete inbound and outbound call activities in multiple queues as… more
- Bath Planet (Hauppauge, NY)
- …appointments for reps to meet with prospective homeowners + Conduct quality control phone calls + Answer inbound telephone calls from advertising responses + ... free consultations. Input lead information, update reports, and answer incoming calls from advertisements. Responsibilities: + Deliver scripted pitch to the… more
- Humana (Albany, NY)
- …all needs have been assessed and addressed. The Support SS may also receive inbound calls from members needing additional assistance. This role is also ... responsible for assessing the member to determine if a referral to any other discipline is needed depending on member's individualized needs. Creating and updating member care plans may be required. Documentation in the member's record is required to ensure… more
- Saia, Inc (Syracuse, NY)
- …staff. + Reviews outbound load paperwork to ensure accuracy before dispatch. + Handles inbound calls and emails to provide timely resolution and a positive ... customer experience. + Arranges dock pickups and dock drops for customers in coordination with operations staff. + Provides assistance and support to internal and external drivers for the line haul department. + Identifies paperwork or process issues,… more
- Centene Corporation (New York, NY)
- …Purpose:** Supports administrative care management activities including performing outreach, answering inbound calls , and scheduling services. Serves as a point ... of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines. + Provides outreach to members via phone to support with care plan next steps, community or health plan… more
- Aston Carter (Monticello, NY)
- …people. + Detail-oriented and skilled in data entry. + Strong communicator who handles inbound calls with confidence. + High School Diploma required. Why You'll ... Love It Here + Growth Potential: Be part of a newly opened Monticello location with room to advance. + Work-Life Balance: Monday-Friday schedule, 8:00 AM to 5:00 PM, with a one-hour lunch. + Collaborative Environment: Small office setting, working closely with… more
- PenFed Credit Union (West Point, NY)
- …systems or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc. to support needs of members, and business. ... + Support additional PenFed initiatives to support needs of members, and business. + If Notary Public, will be responsible for providing members Notary Services while adhering to all state laws/regulations related to the notarization of documents. + Provide… more
- FlexStaff (Melville, NY)
- …in Jacksonville. Schedule: Monday-Friday 9am-5pm Pay Rate: $25/hour Duties: Answering inbound calls , scheduling appts, assisting with general inquiries, ... medication renewals, relaying messages to practice Responsibilities: + Performs diversified secretarial duties including, but not limited to: + Typing various forms of correspondence + Scheduling appointments, meetings, etc. + Transmitting various documents… more
- Robert Half Office Team (Oneida, NY)
- …your strong organizational and multitasking skills. Responsibilities: * Answer and direct inbound calls , providing attentive and courteous assistance to all ... inquiries. * Perform accurate data entry tasks, ensuring records are up-to-date and error-free. * Support office operations by handling administrative tasks such as filing, scanning, organizing, and maintaining documents. * Serve as the first point of contact… more