- TEKsystems (Austin, TX)
- …a positive and memorable experience with every interaction. Key Responsibilities + Respond to inbound calls and emails from members and providers. + Assist with ... Update member contact information (mailing address, phone number, email). + Escalate calls appropriately when necessary. What We're Looking For + A customer-centric… more
- Bath Planet (San Antonio, TX)
- …appointments * Hire, train and manage team of 18 Call Center Representatives * Answer inbound calls and make outbound calls * Customer Service * Manage ... sales reps schedules * Achieve weekly and monthly quotas Qualifications: * Must have prior experience as a Call Center Manager * Exemplary customer service skills * Proficiency with technology and phone skills * High level of organizational skills and ability… more
- Cardinal Health (Austin, TX)
- …support program + Process enrollments via fax, phone, and electronically as needed. + Receive inbound calls and make outbound calls as needed. + Track key ... patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders. + Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions. + Provide… more
- Owens & Minor (Austin, TX)
- …+ Act as first point of contact to patients arriving in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new ... receivables, and submit to the lock box. + Perform outbound customer satisfaction calls to patients and referrals. + May conduct downloads of recording devices such… more
- EchoStar (El Paso, TX)
- …EchoStar's products and services using a consultative approach. This role involves **100% inbound calls ** from new and existing customers. **Job Duties and ... Assess customer needs and offer the best solution + Bounce back from challenging calls and stay focused on long-term goals + Manage time effectively while engaging… more
- EchoStar (El Paso, TX)
- …EchoStar's products and services using a consultative approach. This role involves **100% inbound calls ** from new and existing customers. **Job Duties and ... Assess customer needs and offer the best solution + Bounce back from challenging calls and stay focused on long-term goals + Manage time effectively while engaging… more
- Graybar (Dallas, TX)
- …customer issues + Take an active role in selling Graybar goods and services on inbound calls + Provide support on product selection and application + Coordinate ... experience is top notch in quality + Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on… more
- Mass Markets (Killeen, TX)
- …payment terms with empathy, tact, and professionalism. + Make outbound and receive inbound calls . + Follow all required scripts, policies, and procedures. + ... Respond effectively to common challenges to collection calls while discussing means of resolving open accounts. + Meet monthly goals and perform other assigned… more
- DriveTime (Fort Worth, TX)
- …on the path to ownership. In long, you will: + Handle high volume of inbound calls that provide reinstatement/redemption offers to our customers based on defined ... based on defined business criteria + Perform high volume of outbound calls to establish contact with customers to discuss their intentions on reinstatement,… more
- Mass Markets (Dallas, TX)
- …team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest ... CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When… more