- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Make outbound and receive inbound calls in a professional and courteous manner + Educate ... customers on products and services, identifying upsell opportunities + Understand customer needs and recommend tailored solutions + Use internal systems to manage accounts and process orders accurately + Research and resolve customer issues, coordinating with… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Make outbound and handle inbound calls with professionalism and courtesy + Use training ... and resources to answer questions and sell relevant products/services + Listen actively to understand customer needs and resolve issues effectively + Research systems to locate missing information and collaborate with internal teams + Manage customer accounts… more
- TEKsystems (Irving, TX)
- …- 6:00 PM + One Saturday per month (8:00 AM - 12:00 PM) + Answer inbound calls from customers regarding: + Account assistance + Payment options + Title requests ... + Website login issues + Bachelor's degree required + 1-2 years of professional work experience + Strong customer service and problem-solving skills + Excellent communication skills + Attention to detail and ability to learn quickly + Experience in: + Call… more
- Unifin, Inc (TX)
- …success story! Your role as a Customer service representative, + Responsible for handling inbound calls from customer's inquiries and complaints in a Financial / ... Bank Services environment. + Maintain a positive, empathetic, compassionate, and professional attitude toward customers at all times. Resolve service problems like customer complaints, cause of the problem, etc. + Ensure that customer queries are answered to… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Listen actively to understand ... customer needs and offer clear, accurate information. + Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. + Help cardholders with any questions about transactions and account statuses. +… more
- System One (Dallas, TX)
- …and accurately respond to customer inquiries and service-related questions + Manage inbound calls , route messages appropriately, and support general office ... communications Order Processing & Administrative Tasks + Enter and manage customer orders with accuracy in QuickBooks and/or ERP systems + Prepare customer quotes, invoices, and related documents + Support daily postings, documentation, and file organization +… more
- ClearOne Advantange (TX)
- …Financial statements and credit reports to determine eligibility of clients + Receiving inbound calls and applications from potential clients through a variety ... of marketing resources + Assisting customers by gathering information on their financial situation and presenting possible solutions, including enrollment into our program + Provide customers with accurate information regarding their financial analysis +… more
- Cinemark (Frisco, TX)
- …or English/Portuguese) 7 days a week, 365 days a year. + Answer inbound calls promptly and resolve inquiries or concerns according to established ... guidelines. + Diagnose and resolve incident tickets; escalate to Tier 2 support when necessary. + Collaborate with part vendors to analyze, diagnose, and replace components as needed. + Clarify issues, research solutions, and implement fixes; escalate… more
- Nuveen Investments (Dallas, TX)
- …obtained within 120 days from start date. **Key Responsibilities and Duties** + Takes inbound calls from both internal partners and clients to help identify ... product and investment needs. + Determines where client has a need and create or manage associated opportunity to a won or lost sale. + Provides advice or educates clients related to investment, advice, product concerns related to individual retirement… more
- ADP (El Paso, TX)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + 3 - 5 years of experience working in client service/customer service environment or systems integration environment. + You can work overtime hours during peak seasons. A college… more