- Cinemark (Frisco, TX)
- …or English/Portuguese) 7 days a week, 365 days a year. + Answer inbound calls promptly and resolve inquiries or concerns according to established ... guidelines. + Diagnose and resolve incident tickets; escalate to Tier 2 support when necessary. + Collaborate with part vendors to analyze, diagnose, and replace components as needed. + Clarify issues, research solutions, and implement fixes; escalate… more
- Nuveen Investments (Dallas, TX)
- …obtained within 120 days from start date. **Key Responsibilities and Duties** + Takes inbound calls from both internal partners and clients to help identify ... product and investment needs. + Determines where client has a need and create or manage associated opportunity to a won or lost sale. + Provides advice or educates clients related to investment, advice, product concerns related to individual retirement… more
- ADP (El Paso, TX)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + 3 - 5 years of experience working in client service/customer service environment or systems integration environment. + You can work overtime hours during peak seasons. A college… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Provide outstanding customer support ... by answering inquiries related to their accounts. + Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. + Analyze potential fraud and suspicious… more
- Nuveen Investments (Frisco, TX)
- …Authority (FINRA) Registered role that is primarily responsible for taking inbound calls , providing individual participants with options for retirement ... plans, after-tax investments, insurance products, payment flexibility, investment choices and overall retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives of… more
- Insight Global (Richardson, TX)
- Job Description Answer high volumes of inbound calls from patients, providers, and referral sources. Coordinate new patient referrals and intake processes across ... multiple locations. Register patient accounts and verify insurance eligibility and benefits. Schedule initial appointments and procedures using EHR and PMS systems. Maintain accurate and up-to-date patient records and documentation. Resolve routine and… more
- Highmark Health (Austin, TX)
- …inaccuracies. Bring trends to the attention of management. + Assist with handling inbound calls and strive to resolve customer concerns received via telephone ... or written communication. + Work independently of support, frequently utilizing resources to resolve customer inquiries. + Collaborate with Clinical Strategy, Sales/Client Management and other areas across the enterprise to respond to client questions and… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Access cardholder accounts to provide ... information about payments and benefits deposited by state or federal agencies. + Assist cardholders with inquiries regarding transactions and account statuses. + Listen actively to understand customer needs and offer clear, accurate information. + Process… more
- Reynolds & Reynolds (College Station, TX)
- …responsible for placing and processing product orders for Reynolds clients. You will answer inbound calls and emails from customers to answer their questions and ... assist with ordering supplies. In this role, you will be responsible for ensuring that our customer records are kept organized and help with any extra projects that may arise, such as updating training guides or verifying order deadlines. If you are looking… more
- Ankura (TX)
- …strong personal brand and deep market-making relationships resulting in a robust flow of inbound calls and bookings + A successful track record of revenue ... generating $3 - $5 million+ annually + Strong background in financial analysis, including developing and tracking one-time cost to achieve models, synergy analysis, and reporting financial metrics to executive committees + Experience with end-to-end strategy… more