- PennyMac (Fort Worth, TX)
- …well as state and federal laws The Home Retention Specialist will : + Receive inbound calls through a queue to assist customers with inquiries regarding their ... package, outstanding conditions, status on their review, trial plan, post modification or general loan servicing questions + Conduct outbound call campaigns to secure commitments for outstanding packages, missing conditions, payments, and respond to customer… more
- TIAA (Frisco, TX)
- …Authority (FINRA) Registered role that is primarily responsible for taking inbound calls , providing individual participants with options for retirement ... plans, after-tax investments, insurance products, payment flexibility, investment choices and overall retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives of… more
- ADP (El Paso, TX)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + You have at least **one year** of experience in a customer service environment. + You can work overtime hours during peak seasons. A college degree is great but not required.… more
- Robert Half Accountemps (Midland, TX)
- …teller windows efficiently and in compliance with certification requirements. * Handle inbound calls professionally and address customer inquiries promptly. * ... Utilize banking software to process transactions and maintain accurate records. * Ensure compliance with all banking regulations and company policies. * Collaborate with team members to achieve branch goals and deliver a seamless customer experience. *… more
- ADP (El Paso, TX)
- …adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls . Daily phone time may increase during peak seasons, like at the ... close of the year. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. + You can work overtime hours during peak seasons. A… more
- Lowe's (Houston, TX)
- …customer contact information *Provide white glove customer service through answering inbound calls timely and process inquires/requests from ZenDesk ticketing ... system. *Partner closely with Outside Sales Representatives and Pro Solutions Center *Research and reconcile misapplications, overpayments, and unapplied cash, requesting refund checks, as needed *Submit regular reports on the status of unpaid accounts and any… more
- HD Supply (New Braunfels, TX)
- **Job Summary** Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information. Gather and ... translate all necessary customer account information and internal data to ensure the ability to collect receivables. **Major Tasks, Responsibilities, and Key Accountabilities** + Performs accurate and timely entry of customer selection(s) into order processing… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Provide outstanding customer support ... by answering inquiries related to their accounts. + Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. + Analyze potential fraud and suspicious… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Access cardholder accounts to provide ... information about payments and benefits deposited by state or federal agencies. + Assist cardholders with inquiries regarding transactions and account statuses. + Listen actively to understand customer needs and offer clear, accurate information. + Process… more
- House of Blues (Houston, TX)
- …WHAT YOU'LL DO + Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns ... through analysis to determine the most effective resolution. + Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations. + Refer unresolved customer grievances to designated departments… more