- House of Blues (Dallas, TX)
- …Job Functions: + Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns ... through analysis to determine the most effective resolution. + Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations. + Refer unresolved customer grievances to designated departments… more
- Mass Markets (TX)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Answer inbound calls and respond to customer inquiries in a professional ... manner. + Resolve customer issues efficiently while maintaining a positive attitude. + Document all interactions accurately in the CRM system. + Follow communication scripts and standard operating procedures. + Escalate complex issues to the appropriate… more
- Travelers Insurance Company (Richardson, TX)
- …coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + ... in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and… more
- USAA (San Antonio, TX)
- …line products. You will interact with our members across multiple contact channels (ie inbound phone calls , email, chat, social media, etc.) to provide adequate ... security. **What you'll do:** + Facilitate the member experience by answering phone calls , emails, and other requests from members. + Apply developing knowledge of… more
- Robert Half Accountemps (San Antonio, TX)
- …collections, Microsoft Excel, Write Offs, NetSuite, Netsuite CRM, Salesforce Commerce Cloud, Inbound Outbound Calls , Heavily-Outbound Robert Half is the world's ... and maintaining customer past due accounts - Making outbound collection calls to delinquent accounts, account adjustments, small balance write off, customer… more
- Texas Health Resources (Dallas, TX)
- …**Department Highlights:** + Strong teamwork and collaboration + Fast-paced, high volume inbound /outbound calls + Compassion and empathy to our patients and ... the Appointment Scheduling Specialist Process + Responsible for answering phone calls and scheduling patient appointments + Conduct patient pre-certification / to… more
- CVS Health (Austin, TX)
- …rework to appropriate staff. + Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team. ... Extensive claims research on multiple platforms to assist providers with payment questions. + Educate provider with related information to answer the unasked questions, eg, additional plan details, benefit plan details, provider self-service tools, etc. + Use… more
- Datavant (Austin, TX)
- …by external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls . + May assist with patient walk-ins. + May assist ... high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.… more
- Datavant (Austin, TX)
- …by external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls . + May assist with patient walk-ins. + May assist ... performed Remote - WFH + Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status +… more
- Texas Health Resources (Allen, TX)
- …teamwork and collaboration, this is the job for you! + Fast-paced, high volume inbound /outbound calls + Join an innovative team working towards making healthcare ... combine + Delivers care to patients utilizing the LVN Process + Triage patient calls and communicates with the provider + Utilizes the nursing process to assess,… more