- Mass Markets (El Paso, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism, empathy, and efficiency. ... + Listen actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts and procedures to ensure compliance and consistency. + Escalate complex issues to… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Lead and manage a team of 15-25 front-line agents handling inbound customer service calls . + Coach and develop team members on service ... standards and best practices. + Monitor performance metrics and drive continuous improvement in productivity and quality. + Foster a culture of accountability, motivation, and personal excellence. + Set performance goals and manage scheduling and workforce… more
- USAA (Plano, TX)
- …request for advice from current and prospective members through various channels, including inbound and outbound phone calls , emails, faxes, and video telephony. ... Special Acquisitions team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific… more
- USAA (Plano, TX)
- …request for advice from current and prospective members through various channels, including inbound and outbound phone calls , emails, faxes, and video telephony. ... Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. + Asks questions to discover key information,… more
- UGI Corporation (Conroe, TX)
- …manner. Key Characteristics: + Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer ... time efficiently. Duties and Responsibilities: + Respond to and process all customer calls in a prompt and professional manner. + Determine the probable nature of… more
- Kemper (Mcallen, TX)
- …+ Prospects insurance leads from internal and external sources. + Engages customer via inbound and outbound telephone calls to assess insurance needs and rating ... application and policy according to procedures established by management. + Forwards calls from customers that are not related to new quotes to appropriate… more
- USAA (San Antonio, TX)
- …you'll do:** + Facilitate the Property & Casualty member experience by handling ** inbound ** and **outbound** phone calls , emails, or other contacts from members. ... + Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for… more
- IQVIA (Houston, TX)
- …maximize sales in assigned territory. **Essential Functions:** + Initiates and answers inbound and/or outbound sales calls or electronic inquiries directly ... from/to prospective and/or existing customers. + May also be involved in order fulfillment, post-sales or administrative related + activities. + Responsible and accountable for the achievement of sales versus assigned quota. + Has general awareness of… more
- Ken Garff Automotive Group (Friendswood, TX)
- …execution of project plan. + Develops and manages key deliverables to include both inbound and outbound sales calls . + Establishes and attains goals developed by ... management of providing the customer with excellent service and responsive follow up aimed at increasing sales results. + Mentors team to improve customer service levels and daily KPI performance. + Manipulates and analyzes data to determine improvements. +… more
- TruGreen (Lewisville, TX)
- …help new and existing customers find the right lawn care maintenance plans, by receiving inbound and placing outbound calls . Every day on the job will bring new, ... exciting challenges as you generate leads and close sales, identify customer needs and provide service/product solutions, and enter accurate data while speaking with customers. **Job Requirements** + People Skills: interacting and engaging with people to help… more
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