- Mass Markets (El Paso, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism, empathy, and efficiency. ... + Listen actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts and procedures to ensure compliance and consistency. + Escalate complex issues to… more
- Regions Bank (Kingwood, TX)
- …and education on Regions' financial products and services + Achieves required levels of inbound /outbound phone calls from the top 10% of Regions customer base + ... Educates and advises customers on products and services, including all loan and deposit types + Takes ownership of customer issues and works proactively with the customer for resolution + Refers customers to an internal team of experts when complex financial… more
- Citigroup (Irving, TX)
- …options under circumstances not covered by procedures. **Responsibilities:** + Conducts inbound /outbound sales calls consulting customers on available loan ... products while exercising independent judgment by pre-qualifying financial clients. + Establish trust and build rapport with clients. + Understand, articulate, and educate clients on financial calculations, rates, and pricing. + Analyze applicant financial… more
- Edward Jones (Bee Cave, TX)
- …**Role Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls , email, and in-person interactions. Respond to ... inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. + **Account Management:** Aptitude to learn and understand the financial… more
- CVS Health (Houston, TX)
- …and referrals programs. + Acquisition and conversion of new and existing members via inbound and outbound calls by assessing customer needs for products and ... services using insightful, probing questions, and demonstrating superior listening skills. + Document in the hybrid field sales integrated tech stack the call interactions, COIs, and lead management protocols with new and existing members. + Develop,… more
- ManpowerGroup (Mcallen, TX)
- …6AM to 9PM Monday through Saturday** **What's the Job?** + Handle high volumes of inbound and/or outbound calls in a professional and courteous manner. + Provide ... accurate information, resolve issues, and respond to inquiries regarding program eligibility, application status, and documentation requirements. + Navigate and update multiple computer systems, including case management tools and government platforms. +… more
- Concentrix (Austin, TX)
- …Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible ... for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)… more
- BCA Financial Services, Inc. (Houston, TX)
- …offering solutions, and establishing payment arrangements. + Handle high volumes of inbound and outbound calls . + Work with various computer programs ... and will be responsible for meeting individual metrics. Work from home requirements: + Have a quiet and private workspace. + High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support… more
- Robert Half Office Team (Houston, TX)
- …customer service, preferably in a call center environment. * Proficiency in handling inbound and outbound calls effectively. * Strong skills in email ... correspondence and data entry. * Familiarity with Microsoft Excel and Word for document management. * Ability to schedule appointments and manage calendars efficiently. * Experience in order entry and maintaining accuracy in records. * Excellent communication… more
- Citizens (Irving, TX)
- …potential. As a Home Mortgage Customer Service Representative, you'll handle service-related inbound customer service calls . We're looking for forward thinking, ... problem solvers who can provide world class customer service to our Mortgage Customers. Qualifications + One or more years of customer service or sales experience. + Willingness to work a schedule that is primarily Monday-Friday 1st shift + High school diploma… more