- PenFed Credit Union (San Antonio, TX)
- …and the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed ... position is to provide best-in-class member service by answering incoming calls , providing basic account and product information while performing account… more
- Same Day Water Heaters (Houston, TX)
- …us succeed! In this role, you will be responsible for handling both inbound and outbound calls , providing excellent customer service while facilitating ... learn, we want to hear from you! Key Responsibilities: + Handle inbound sales calls , assisting customers with information on services and products. + Support… more
- Baylor Scott & White Health (Horseshoe Bay, TX)
- …The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls , emails, and electronic requests to assist as ... Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls , emails and electronic requests. + Ensures a positive and… more
- Bank of America (Fort Worth, TX)
- …services to relationship jobs where the representative is expected to take several inbound service calls daily to solve for financial needs. Key responsibilities ... role where the representative is expected to take 20 to 30 inbound service calls daily to solve for financial needs. These individuals are trained on… more
- Custom Truck One Source (Fort Worth, TX)
- …(chassis, lift, digger, crane, etc.). This role will be responsible for receiving inbound phone calls from customers, assist-ing in diagnosing issues over the ... com-munication skills. **Essential Duties and Responsibilities** * Timely answers inbound e-mails and phone calls related to...* Timely answers inbound e-mails and phone calls related to service issues. * Identifies problems and… more
- TIAA (Dallas, TX)
- …and seeking assistance on how to take income from their investment portfolio + Takes inbound calls from clients seeking advice and education on the use of TIAA's ... investment products for retirement income + Makes outbound calls to clients to follow-up on referrals from the organization's business partners where retirement… more
- Pearl Interactive Network (El Paso, TX)
- …that makes a difference! The **Contact Center Agent** is responsible for answering inbound calls to support hurricane disaster relief needs. **Operation Hours:** ... of contact for individuals registering for disaster assistance. + Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions… more
- ManpowerGroup (Irving, TX)
- …top-tier service to patients and healthcare providers. **Key Responsibilities** + Answer inbound calls and provide accurate, compassionate support + Make ... outbound calls to gather prescription coordination details + Schedule and confirm medication deliveries + Maintain complete and compliant patient records (HIPAA) +… more
- CenterWell (Austin, TX)
- …and/or independent discretion. In this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect medication history ... and targeted quarterly campaigns. Assists Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provides counseling. Decisions… more
- SolomonEdwards (Austin, TX)
- …in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data ... entry and validation tasks. - Handle routine calls , emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with… more