- DoorDash (Tempe, AZ)
- About the Team Customer Experience and Integrity, one of DoorDash's central operations teams, ensures that when things go wrong in the last mile, there's always ... massive and expanding global network of support centers to provide the greatest customer experiences possible, with the ultimate goal of delivering an exceptional … more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …+ Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer requests and articulate any deficiencies back to the ... Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance… more
- DoorDash (Phoenix, AZ)
- …network of support centers, with the ultimate goal of delivering an outstanding customer experience every time. About the Role As part of DoorDash's Support ... planning or other relevant experience. + Scheduling experience across multiple inbound channels (Chat, Phone, Web, Social) + Experience with Workforce Management… more
- TEKsystems (Phoenix, AZ)
- …Job Description As a Member Debt Representative, you will engage in inbound and outbound automated calls to secure payments on delinquent accounts. You ... between Credit Counseling Agencies and Debt Settlement companies. Responsibilities + Conduct inbound and outbound calls to secure payments on delinquent accounts. +… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. ... Performs services focused on customer satisfaction and adherence to established Service Level Agreements...processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach… more
- DoorDash (Tempe, AZ)
- About the Team Customer Experience and Integrity (CXI) is at the core of DoorDash's operating engine. When high-stakes issues arise-especially those with executive ... trust, resolve friction, and fix what's broken at the systemic level. Advanced Customer Escalations (ACE) and Disaster In Progress (DIP) are our most specialized… more
- DoorDash (Tempe, AZ)
- About the Team Customer Experience and Integrity (CXI) is at the core of DoorDash's operating engine. As a leader of the CXI Quality Assurance Team, you'll shape the ... future of the customer experience at DoorDash. Our team influences agents, auditors,...candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout- inbound ) from August 21, 2023, through… more
- Wayfair (Phoenix, AZ)
- We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, ... our high level of delivery standards and meet our customer 's needs, the Wayfair Distribution team plays a key...role will be to perform product inspections during the inbound process to identify incoming damage or defects to… more
- Travelers Insurance Company (Phoenix, AZ)
- …to make recommendations on additional products that best suit the customer 's needs, when appropriate. We value a consultative, relationship-focused approach and ... seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this...insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound… more
- DoorDash (Tempe, AZ)
- …provide highly individualized solutions. Teammates are responsible for responding to customer outreach both publicly and via direct messages, providing exceptional ... and are able to tailor unique and creative public responses to each customer , reflecting the DoorDash brand + Work with some of DoorDash's most prominent… more