- Datavant (Albany, NY)
- …ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's ... and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform...retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls. + May assist with patient walk-ins. +… more
- New York State Civil Service (Schenectady, NY)
- …Representative 2, duties may include, but are not limited to the following:* Answer inbound calls from taxpayers and select state agencies in a timely and friendly ... manner.* Provide excellent customer service while safeguarding confidential information.* Evaluate problems, inquiries and complaints of the callers and provide… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …Responsible for Foundation Assistance management + Responsible as a backup for inbound /outbound calls as required + Responsible for accurately selecting billing and ... patient orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to… more
- Robert Half Office Team (New York, NY)
- …contact for clients and visitors, ensuring smooth daily operations and providing exceptional customer service. The ideal candidate will have a proven track record in ... Requirements * Minimum of six years of experience in a receptionist or customer -facing role. * Proficiency in managing multi-line phone systems and handling … more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and… more
- Bank of America (Utica, NY)
- …resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging ... with computers and current technology + 1+ years of customer /client service experience, including experience handling difficult client situations **Desired… more
- Northwell Health (Great Neck, NY)
- …point-of-sale cash system according to department policies while ensuring positive customer experience; handles correspondence to patients ( inbound calls, chats, ... of third party rejects and responding to high volume customer inquiries + Documents customer inquiries, issues,...to high volume customer inquiries + Documents customer inquiries, issues, transactions, and other relevant information into… more
- Aspen Dental (Albany, NY)
- …book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns + ... and think critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on appointment acceptance and … more
- PostProcess Technologies (Buffalo, NY)
- …proposition, identify business pain points, and align our solutions to customer needs. Success in this role requires strategic thinking, persistence, organization, ... inquiries + Execute outbound lead generation programs with measurable KPIs + Manage inbound leads and inquiries; qualify and route them efficiently + Conduct online… more
- Brink's (Buffalo, NY)
- …vault, and liability at all times + Process, verify, and reconcile inbound and outbound currency transactions + Monitor all aspects of production, detecting, ... + Data Entry skills + Money handling experience + Customer Service experience + Ability to work independently in...and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate… more