- Ally (Austin, TX)
- …follow up to customers and business partners, make outbound calls and take inbound calls, and perform other titles processing related duties. Our ideal candidate ... documents to be submitted to state motor vehicle agencies. * Provide outstanding customer service and meet service level agreements. * Prepare documents to be… more
- Wells Fargo (Irving, TX)
- …**In this role, you will:** + Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing an auto dialer system to ... determine reason for delinquency + Seek ways to improve customer experience by collecting and negotiating terms of repayment on outstanding account balances +… more
- DriveTime (Fort Worth, TX)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... up on all loan repayment agreements and analyze all customer accounts, Oversee all overdue accounts with help of...debt repayment plans; including modifications and deferments, Listen to customer 's story and determine if debt can be collected.… more
- Wolters Kluwer (Austin, TX)
- …agreements held by the employee and prior employers. + Handle complex inbound and outbound sales inquiries. + Manage prospect pipeline within CRM-Salesforce. + ... Maintain and update detailed and accurate customer records. + Qualify and prioritize sales leads with...comprehensive sales quotes and proposals. + Resolve highly complex customer issues with products and services. + Collaborate with… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Provide outstanding customer support ... recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. + Analyze potential fraud… more
- Guidehouse (San Antonio, TX)
- …IB calls when applicable._** + EOB knowledge + IB calls + Account Review + Customer Service + Account Updates + Be a Subject Matter Expert and remain current in ... be required for the first 90 days to handle Inbound phone support to understand patient interactions and will...following sectors: healthcare, insurance, business, finance, call center or customer service. + Working knowledge can be of the… more
- PennyMac (Fort Worth, TX)
- …The Default Loan Counselor will : + Communicate with customers through inbound queues and outbound campaigns to address early-stage loan defaults. Build rapport, ... implementing appropriate collection and loss mitigation strategies + Accurately update customer financial records to enable the processing of foreclosure alternative… more
- Ross Stores, Inc. (Desoto, TX)
- …and ensures safe, clear egress to emergency exits\. + Responsible for Customer safety including accident prevention, accident reporting and emergency procedures\. + ... fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service:** + Treats all Customers, Associates, and other leaders with… more
- Cabela's (Garland, TX)
- …Assistant provides the clerical support for all boat, motor, trailer or ATV customer purchases in the Boat Department or at a Boat Dealership. **_ESSENTIAL ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping...in a timely, professional and courteous manner. Directs all inbound calls to the appropriate associate or department and… more
- Baylor Scott & White Health (Lakeway, TX)
- …of Access Services is responsible for ensuring the efficient operations and customer service quality for the Access Services unit within the department. This ... and accountable for overseeing daily operations and work-flows as well as customer and department satisfaction. Ensures timely follow up and escalation recovery is… more