- Arrow Exterminators, Inc. (Dallas, TX)
- …phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. ... you are speaking with an existing or a potential customer , you are charged with introducing and educating them...calls, you will support the administrative team by answering inbound calls for scheduling, billing, or problem resolution. Minimum… more
- Baylor Scott & White Health (Rowlett, TX)
- …to, and resolves, routine and escalated inquiries, complaints, and concerns through inbound phone calls, emails, and electronic requests. + Ensures a positive and ... exemplary experience with all customers by focusing on customer satisfaction and resolution. + Provides accurate, valid, and complete information to customers by… more
- Ricoh Americas Corporation (Austin, TX)
- …and businesslike manner while being friendly and using a high standard of customer service. * Prioritize calls and escalate customer service issues to ... policies and procedures. * Notify employees upon receipt of inbound deliveries or have the delivery made to the...* Strong verbal and written communication skills * Demonstrated customer service/relations skills * PC skills * Basic clerical… more
- Cognizant (Austin, TX)
- …payment while providing exceptional customer service and maintaining positive customer relationships. **Essential Functions** . Handle inbound calls as a ... other activities and responsibilities as assigned. . **Competency** . ** Customer Service Skills** : Ability to manage difficult ...Customer Service Skills** : Ability to manage difficult customer situations and respond promptly to customer … more
- USAA (San Antonio, TX)
- …impactful. **The Opportunity** **It is all about learning and growing.** Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to ... have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to… more
- United Rentals (Houston, TX)
- …increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. ... support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence. **What you'll do:**… more
- Aveanna Healthcare (Houston, TX)
- …This individual is responsible for ensuring the effective management of inbound calls answered by Patient Support Representatives (agents). The starting pay ... and uphold key performance metrics to ensure the best customer experience (including but not limited to Answer Rate,...(including but not limited to Quality Scores, Call Volume, Customer Satisfaction). Ability to identify and analyze reasons for… more
- Ross Stores, Inc. (Houston, TX)
- …and ensures safe, clear egress to emergency exits\. + Responsible for Customer safety including accident prevention, accident reporting and emergency procedures\. + ... fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service:** + Treats all Customers, Associates, and other leaders with… more
- PennyMac (Fort Worth, TX)
- …pm CST. The Loan Counselor will : + Communicate with customers through inbound queues and outbound campaigns to address early-stage loan defaults. Build rapport, ... implementing appropriate collection and loss mitigation strategies + Accurately update customer financial records to enable the processing of foreclosure alternative… more
- Conduent (San Antonio, TX)
- …values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Provide outstanding customer support ... recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. + Analyze potential fraud… more