- Mass Markets (Killeen, TX)
- …industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role...+ Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop supervisors… more
- Mass Markets (Killeen, TX)
- …POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. ... possess excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. It ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Killeen, TX)
- …customer -focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering ... 18 years or older + High school diploma or equivalent + 1+ years of customer service experience, preferably in a contact center. + Strong communication and… more
- TE Connectivity (Katy, TX)
- CUSTOMER SERVICE ASSOCIATE III Posting Start Date:...To interface on a day to day basis with inbound customer requests, redirecting as required + Process ... as deemed one of the world's most ethical companies by Ethisphere. Provide extraordinary customer service consistent with TE's values. The purpose of this role… more
- Cardinal Health (Austin, TX)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services,… more
- Forward Air (Dallas, TX)
- Position: Customer Service Representative Schedule: Mon-Thu 2:30pm-10:00pm Job Description: The Customer Service Representative fields external ... Perform daily audits on all outbound shipments + Arrive inbound manifest and close out outbound manifest in the...Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer , customer service , reports, etc.… more
- TEKsystems (San Antonio, TX)
- TEKsystems is hiring remote customer service agents to join our team. MUST RESIDE IN: Alabama, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, ... CST HOWEVER , must train on 7:30am - 4:00pm CST schedule. Description Customer Service Specialists are responsible for learning and understanding the entire… more
- Molina Healthcare (Fort Worth, TX)
- JOB DESCRIPTION **Job Summary** Provides customer service support for inbound /outbound Medication Therapy Management (MTM) pharmacy calls from members, ... * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination of relevant education and… more