- Teleperformance USA (KS)
- …(5) or more of the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...trending** + **Ability to analyze and identify opportunities in customer feedback** + **Ability to assess individual and team… more
- Concentrix (Topeka, KS)
- …for our Licensed Health Insurance Agent role include: + Six months of customer service experience + Proficient in Spanish and English communication + Active ... via inbound /outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... **SHIFT HOURS:** **12:30PM-9:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Sharecare (Topeka, KS)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...in the following types of telephonic calls: + Engagement ( inbound and outbound)- contacting eligible participants to inform them… more
- Mass Markets (Wichita, KS)
- …and procedures Key Responsibilities: + Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. + Coach and develop ... dedicated individual to manage and support a team of customer service agents working on a variety...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Teleperformance USA (KS)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more