- Bank of America (Utica, NY)
- …working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management ... of proficiency with computers and current technology + 1+ years of customer /client service experience, including experience handling difficult client situations… more
- Capital One (New York, NY)
- …(VBB II) is responsible for daily operations, execution and support of inbound /outbound phone-based retention and sales effort occurring within a phone based ... setting, while proactively engaging clients and prospects. + Efficiently navigate customer relationship management software, as well as other relevant applications… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …patient orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members ... Preferred: Pharmacy technician or related certification **Experience:** + Past experience in a customer service related field + 6-12 months experience as a… more
- Adelphi University (Garden City, NY)
- …Support students throughout their Adelphi University education while maintaining excellent customer service . SALARY INFORMATION: In compliance with New York's ... three years of current financial aid, student accounts, cashier, registrar or student service experience in a fast-paced customer - service oriented higher… more
- BMO Financial Group (New York, NY)
- …through automated systems and instrumentation across the environment. + Provides inbound call assistance to end-users for application, technical, and ... Monitors, restores service , changes, supports, and handles day-to-day activities 7/24/365...and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. + Supports deployment activities,… more
- Insight Global (New York, NY)
- …Skills and Requirements 1+ year of experience in a healthcare call center, telephonic customer service or similar ... sending patient itineraries and closing cases. This position requires exceptional customer service , professionalism, and efficiency to support the hospital's… more
- Synchrony (New York, NY)
- …provide key business insights. Leverage data analytics to derive insights from customer behavior, customer experience and associate metrics to drive business ... sources and channels to help promote efficient and effective strategies and customer contact preferences **Elevate Every Day** : Execute projects under aggressive… more
- Nestle (New York, NY)
- …Your organizational skills will be crucial in delivering the ultimate customer experience while driving productivity through preparation and organization to make ... -** Plus quarterly bonuses for achieving team sales and service goals. + **Caring Culture -** Nespresso is known...+ **Back of House Functions:** You will process all inbound and outbound stock shipments, assist with inventory, cycle… more
- Cardinal Health (Albany, NY)
- …a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise ... limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows… more
- Cengage Group (New York, NY)
- …lead generation, marketing campaign and conference support. The SDR will implement phone call and email campaigns with strong follow-up to generate new sales leads ... to advance. + Maintain activity and lead qualification information in CRM ( Customer Relationship Management) application; Run reports from the system as needed +… more