- Monroe Ambulance (Rochester, NY)
- …streamline work processes, and work cooperatively and jointly to provide quality seamless customer service . + Remain calm and effective under heavy workloads and ... OVERVIEW The Dispatcher is responsible to handle and triage inbound calls for service , evaluate the nature...calls to determine the nature and urgency of the call . + Dispatches the appropriate units (police fire, EMS)… more
- The Walt Disney Company (New York, NY)
- …innately investigative thinker, works with a sense of urgency, has experience with critical service operations and strives to provide a high standard of customer ... on production services are in place, and be available on- call for production incidents and new product launches +...new product launches + Triage, respond to and de-escalate inbound escalations (tickets) in a timely manner while maintaining… more
- Cardinal Health (Albany, NY)
- …**Communication & Collaboration** . Provide world-class service , striving for one- call resolution for inbound calls from patients, healthcare provider ... . 3-8 years of industry experience with patient-facing or high-touch customer interaction experience, preferred. . In-depth understanding of health insurance… more
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